Why Isn’t Guided Access Working?

Guided Access is a useful feature that allows you to limit your device to a single app and control your activities within a specific area. It’s particularly handy when you want to prevent distractions when your child is using an iPhone or iPad. However, sometimes Guided Access may not work as expected, leaving users frustrated. In this article, we will explore the reasons why Guided Access may not be working and provide you with some solutions to fix the issue.

Part 1: Why Is Guided Access Not Working?

There are several potential reasons why Guided Access may not be working properly:

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1. The Guided Access feature may not be turned on.
2. The Guided Access passcode or biometric authentication (Face ID/Touch ID) may not be set.
3. The Accessibility Shortcut settings may be incorrect.
4. The Home/Side button used for triple-clicking may be damaged.
5. System errors, such as Guided Access not displaying, password screens not appearing, or issues with entering or accepting passcodes, may occur.

Part 2: How to Fix Guided Access Not Working

Method 1: Disable and Enable Guided Access Feature

If Guided Access is unresponsive or not enabled, try disabling and enabling the feature again to refresh it. Simply go to Settings, find Accessibility, scroll down to Guided Access, toggle it off, and exit the Settings app. Then, return to the Guided Access screen and enable the feature once more.

Method 2: Restart/Force Restart Your Device

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To rule out any system sluggishness, the first step is to restart your iPhone or iPad. Go to Settings, select General, scroll to the Shutdown option, and slide the power-off slider to turn off your device. Then, hold the Power button to turn it back on. If further repair is needed, you can follow these steps to force restart your device:

• iPhone 8 and later/iPad with Face ID: Press and quickly release Volume Up, press and quickly release Volume Down, and hold the Side button until the Apple logo appears.
• iPhone 7 series: Simultaneously hold the Side button and the Volume Down button, and release them after the Apple logo appears.
• iPhone 6 and earlier/iPad with Home button: Hold the Home and Side buttons simultaneously, and release them when you see the Apple logo.

Method 3: Remedy Accessibility Settings

Incorrect settings on the Accessibility menu can also cause Guided Access issues. Here’s what you can do:

1. Set up a Guided Access passcode by going to Settings, selecting Accessibility, locating Guided Access, tapping Set Guided Access Passcode, and creating a passcode for this feature. You can exit Guided Access by triple-clicking and entering the passcode.
2. Enable Guided Access in the Accessibility Shortcut settings by going to Settings, finding Accessibility, selecting Accessibility Shortcut, and ticking Guided Access to enable triple-clicking. Additionally, you can enable Guided Access in the Control Center by opening Settings, choosing Control Center, and adding Guided Access to the list.

Method 4: Reset All Settings

If the previous methods didn’t work, you can try resetting all settings on your iPhone or iPad. Go to Settings, tap General, select Reset, choose Reset All Settings, and enter your screen passcode. After your device restarts, test the Guided Access feature again.

Method 5: Repair Guided Access Feature via Recovery Tool

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If you’re still experiencing issues with Guided Access, you can use a recovery tool like Joyoshare UltFix to repair your iOS/iPadOS system. Joyoshare UltFix is specifically designed to fix Apple-related system problems and supports all modes of iPhone/iPad/iPod touch and all versions of iOS and iPadOS. By using its standard repair mode, you can fix the Guided Access issue without losing any data and with a high success rate. Here’s how you can do it:

1. Connect your iPhone or iPad to your computer and open Joyoshare UltFix. On the main page, select iOS System Repair, and click the Start button.
2. Choose the standard repair mode and follow the instructions to put your device into DFU mode or recovery mode if necessary.
3. Download and verify the firmware package.
4. Click the Repair button to start fixing your system glitches. Once the process is complete, check if the Guided Access feature can be activated by triple-clicking.

Method 6: Factory Reset iPhone/iPad

Factory resetting your device can help restore it to its default settings, potentially resolving any issues with Guided Access. Before proceeding with this method, remember to back up your data. To factory reset your iPhone or iPad, go to Settings, choose General, select Reset, tap Erase All Content and Settings, and enter your passcode to initiate the process.

Method 7: Restore Device with iTunes

Alternatively, you can use iTunes on your computer to restore your device. This method has the same principle as factory resetting. Follow these steps:

1. Plug your iPhone or iPad into your computer and launch iTunes.
2. Locate your device icon and enter the Summary module.
3. If you don’t have a backup, click on “Back Up Now.”
4. Click the “Restore iPhone (iPad)” option, and iTunes will restore your device.

Part 3: Summary

In conclusion, there are various reasons why Guided Access may not be working on your iPhone or iPad. By understanding the possible causes, you can choose the most suitable method to solve the issue. Among all the methods mentioned, Joyoshare UltFix stands out as the optimal solution, especially if the Guided Access problem is caused by a system error. Joyoshare UltFix’s standard repair mode can fix the issue while preserving your data. With these solutions in mind, we hope your device will return to normal and the Guided Access feature will work as intended.

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Category: WHY