Why Can’t I Access Spatial Audio?

Spatial Audio for Apple Music was introduced in June 2021, offering an immersive, surround sound experience through the utilization of Dolby Atmos recordings. Many people might not realize that Spatial Audio works with any headphones, including Apple’s AirPods and Beats. If you’re having trouble accessing this feature, let’s explore what might be causing the issue and how you can resolve it.

Understanding Spatial Audio

Spatial Audio combines traditional surround sound with head tracking technology. This combination creates a three-dimensional audio experience that enhances the immersion.

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Types of Spatial Audio

There are two primary methods of achieving surround sound: creating a specific audio mix with multiple channels and “up-mixing,” which creates an artificial surround effect based on stereo sound. Dolby Atmos is used by Apple to achieve the first method, which is why you need to listen to specific Dolby Atmos tracks to experience the full benefit of Spatial Audio.

How Spatial Audio Works

Spatial Audio is comprised of two components: surround sound and head tracking. Head tracking ensures that the sound source remains fixed in space even as you move your head. This is different from traditional headphone setups where the sound moves with you. Headphones equipped with head tracking technology are required for Spatial Audio to function properly.

If you’re experiencing issues with Spatial Audio, here are a few potential reasons:

1. Incompatible Device: Ensure that you have a compatible device that supports Spatial Audio. (Refer to “Spatial Audio Compatible Devices” below for a list of supported devices.)

2. Incorrect Audio Playback: Make sure you are playing audio specifically designed for Spatial Audio. Additionally, check if Dolby Atmos is enabled in Apple Music settings.

3. Mono Mode: If you have mono audio mode activated, Spatial Audio will not work. Disable mono audio mode to restore Spatial Audio functionality.

Checking if Spatial Audio is Active

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To determine if Spatial Audio is currently active, follow these steps:

1. Launch Apple Music on your iPhone or iPad and play music labeled with “Dolby Atmos.” Apple also provides a playlist of Spatial Audio music.

2. Access Control Centre by swiping down from the top-right of the screen or up from the bottom, depending on your device.

3. Press and hold the volume control slider to expand it to full screen.

4. At the bottom of the screen, you will find buttons for controlling Spatial Audio and Noise Cancellation.

If the message “Spatial Audio Not Playing” appears, it means that your device is capable of playing Spatial Audio, but your headphones are not compatible.

Spatial Audio Compatible Devices

The following headphones support Spatial Audio and automatically activate Dolby Atmos when used in “Automatic” mode:

• AirPods (1st, 2nd, or 3rd generation), AirPods Pro, AirPods Max
• BeatsX, Beats Solo3 Wireless, Beats Studio3, Powerbeats3 Wireless, Beats Flex, Powerbeats Pro, Beats Solo Pro, Beats Studio Buds, or Beats Fit Pro

In addition to headphones, the built-in speakers on iPhone XS or later (except iPhone SE), iPad Pro 12.9-inch (3rd generation or later), iPad Pro 11-inch, or iPad Air (4th generation) also support Spatial Audio.

Adjusting Dolby Atmos Settings in Apple Music

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To check and adjust Dolby Atmos settings in Apple Music, follow these steps:

1. On your iPhone or iPad, go to Settings > Music > Dolby Atmos.

2. Set it to either Automatic or Always On. Automatic will activate Dolby Atmos when the connected hardware supports it, while Always On will enable it regardless of the headphones used. If you don’t have one of the compatible devices listed above, choose Always On.

Deactivating Mono Mode

If you suspect that mono audio mode is affecting Spatial Audio, here’s how you can disable it:

1. On your iPhone or iPad, navigate to Settings > Accessibility > Audio/Visual.

2. Check if Mono Audio is turned on. If it is, toggle it off to restore Spatial Audio functionality.

By following these steps, you should be able to troubleshoot and resolve any issues you’re experiencing with accessing Spatial Audio. Enjoy the immersive sound experience Apple Music has to offer!

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