Why Is My Arlo Not Recording

This article is for the Arlo Secure App experience with Feed. If you have the Arlo Secure App experience with Library, visit: Why isn’t my Arlo camera detecting motion?

If your Arlo camera is not detecting motion:

Make sure your camera is positioned properly. For more information, visit: Arlo Camera Placement Tips

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Make sure your camera is online and has enough battery charge. If your camera is offline, visit: My Arlo camera is offline; how can I troubleshoot it? – Arlo Secure 4.0

Ensure you are not aiming your Arlo camera to look through glass, windows, or other transparent objects. Your Arlo camera’s motion sensor decreases in performance when it is aimed to look through glass, plastic, or a mirror. For more information, visit: Does Arlo motion detection work through glass or windows?

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Make sure Arlo notifications are enabled. Your camera might be detecting motion, but not sending alerts or sending alerts to the wrong place. For more information, visit: How do I set up Push Notifications? – Arlo Secure 4.0

Ensure the motion detection feature is enabled in the rules for that camera. For more information, visit: About Arlo Routines, Modes, Rules, and Automations

Check to see if your motion sensitivity settings are set too low, by performing a motion detection test. To perform the motion detection test:

1. Launch the Arlo Secure App.
2. Tap Devices.
3. Select your device.
4. Tap .
5. Tap Default Mode Settings.
6. Tap Motion Detection Test.

Ensure Push Notification is selected for the Mode and Rule you are using:

1. Launch the Arlo Secure App.
2. Tap Routines.
3. Select a Mode where the device is used.
4. Select the device.
5. Tap the Motion Detection switch to toggle it on.
6. Tap Send Notification.
7. Under Push Notification, tap the Notify Everyone switch to toggle push notifications to on.

Power your Arlo device off and back on.

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If your Arlo device uses a removable battery, remove the battery for 30 seconds, then reinsert the battery.

If you are using a wired device, unplug the power for one minute, then plug the device back in.

If your device does not have a removable battery or is paired directly to Wi-Fi, restart the device in the Arlo Secure App:

1. Launch the Arlo Secure App.
2. Tap Devices.
3. Select your device.
4. Tap .
5. Tap the device name at the top of the Device Settings screen.
6. Tap Restart at the bottom of the Device Info screen.
7. Tap Yes to confirm.

Factory reset the device. For more information, visit: How to factory reset Arlo devices

Check the Arlo service status to make sure Arlo is not experiencing any outages. For more information, visit: https://status.arlo.com

Source: https://t-tees.com
Category: WHY