Which Purchases Contain Errors

This article provides a resolution for the issue that you can’t post a voucher by using a printed check payment in Microsoft Dynamics GP.

Applies to: Microsoft Dynamics GP Original KB number: 968051

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Symptom 1

When you try to post a voucher where a printed check payment exists in Microsoft Dynamics GP or in Microsoft Business Solutions – Great Plains 8.0, you receive the following error message:

Distributions for this transaction contain errors. The accounts payable distribution(s) does not equal the actual amount. The purchases distribution(s) does not equal the actual amount.

See cause 1.

Symptom 2

You experience the following issues if Microsoft Dynamics GP becomes unresponsive after a check was printed in the Payables Transaction Entry window for a voucher that still remains in the Payables Transaction Entry window:

• The voucher cannot be viewed in the WORK status, the OPEN status, or the HISTORY status in the Payables Transaction Inquiry – Vendor window.

• When you log on to Microsoft Dynamics GP or Microsoft Great Plains 8.0 again and then try to open the Payables Transaction Entry window, you receive the following error message:

  A Payables Management transaction that was interrupted during normal processing has been recovered. Use the Payables Management transaction entry windows to continue processing the transaction.

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See cause 2.

Cause 1

The following conditions are true:

• The voucher was paid with a check printed in the Payables Transaction Entry window.
• You change the Purchases amount of the voucher before you post the voucher.

See resolution 1.

Cause 2

You close the Payables Transaction Entry window after you print a check in the Payables Transaction Entry window for a voucher that was entered in Payables Management. Therefore, if you want to reenter the voucher and reuse the same document number for the check, this problem occurs. See resolution 2.

Resolution 1

If you change the value in the Purchases field, and the Payables Transaction Entry window is not closed, follow these steps:

1. Select Distributions.

2. In the Payables Transaction Entry Distribution window, select Default.

3. Select Change when you receive the following warning message:

   Resetting these defaults will delete all current entries. Are you sure you want to delete the existing entries? After you do this, you can manually change the accounts to your preferred distributions.

Resolution 2

If you closed Microsoft Dynamics GP, follow these steps:

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   Sign in to the company database in which you encounter the problem again.

2. Select OK when you receive the following error message:

   A Payables Management transaction that was interrupted during normal processing has been recovered. Use the Payables Management transaction entry windows to continue processing the transaction.

3. On the Transactions menu, point to Purchasing, and then select Transaction Entry. When you do this, you receive the following error message:

   This transaction was recovered during normal processing. You may continue processing the transaction.

4. Select OK. When you do this, the Payables Transaction Entry window appears.

5. Select Distributions.

6. In the Payables Transaction Entry Distribution window, select Default.

7. Select Change when you receive the following warning message:

   Resetting these defaults will delete all current entries. Are you sure you want to delete the existing entries? After you do this, you can manually change the accounts to your preferred distributions.

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Category: WHICH