Where Can I Get a Fingerprint Card?

If you need a fingerprint background check for your application, don’t worry! There are convenient options available. Fingerprinting is essential to verify criminal records through the Texas Department of Public Safety (DPS) and the Federal Bureau of Investigation (FBI). One such option is IdentoGO, a reliable electronic fingerprinting service with locations nationwide.

Steps for Getting Your Fingerprints at IdentoGO

1. To begin the application or association process, you need to submit your initial application and intent to apply. Complete the required fingerprinting information on TDI’s online initial application and fingerprint portal.

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2. Once your application is registered by the agency, they will send you a service code required for your fingerprinting appointment. You will receive this code via email.

3. Schedule your visit either online or by phone:

   • Online: Visit the IdentoGO website, select “Digital Fingerprinting,” enter the service code provided by the online fingerprint portal, and click on “Schedule or Manage Appointment.”
   • Phone: Call 888-467-2080 to find an IdentoGO location and schedule an appointment. Use the service code from the online fingerprint portal.

4. When you visit IdentoGO for your appointment, remember to bring your photo ID and payment. The DPS memo (PDF) provides a list of acceptable documents to prove your identity. IdentoGO accepts Visa, MasterCard, Discover, and American Express credit cards, business checks, money orders, and coupon codes for employer accounts. Please note that personal checks and cash are not accepted.

5. Your fingerprints will be sent electronically to the DPS and the FBI. No printed fingerprint card will be provided.

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   Upon completion of your appointment, the IdentoGO agent will give you a receipt. Remember to keep this receipt and attach a copy to the application you send. We cannot accept a copy of your online payment confirmation page or enrollment form. Additionally, keep the original receipt for your records.

7. To check the status of your background check, go to the IdentoGO website, and click on “Check the Status of your Service.”

Steps for Getting Hard Card Ink Fingerprints

If electronic fingerprinting is not available, you have the option to obtain hard card ink fingerprints.

1. Start the license application process on TDI’s online fingerprint portal. This will provide you with your fingerprint service code, TDI ORI number, and instructions.

2. To request a hard card, you can either fill out a form online or call IdentoGO. Remember to provide the service code from the online fingerprint portal:

   • Online: Visit the IdentoGO website, enter your service code, and click on “Submit a Fingerprint Card by Mail.” You will need to enter the service code received from the online fingerprint portal.
   • Phone: Call 888-467-2080 and inform them that you want to use a hard card. Again, provide the service code received from the online fingerprint portal.

3. IdentoGO will email you a confirmation document.

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   Obtain a copy of your fingerprints from a criminal law enforcement agency. Remember to bring your photo ID. You can get fingerprinted on hard FBI cards at a Department of Public Safety office, sheriff’s office, or police station.

5. Complete the FBI fingerprint card by signing it yourself, along with the official taking your fingerprints. Include the TDI ORI number received from the online fingerprint portal.

6. Mail your fingerprints and the confirmation document to IdentoGO. The address can be found on the confirmation document. It’s important not to mail your fingerprints and confirmation document to TDI with your application.

7. IdentoGO will mail a receipt to you. To check the status, visit the IdentoGO website and click on “Check the Status of your Service.”

8. Attach a copy of the receipt to the application you submit, and keep the original receipt for your records.

Getting a fingerprint card has never been easier with IdentoGO’s efficient services. Simply follow the steps outlined above, and you’ll be on your way to completing your application with the necessary background check.

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