One of my main passions and drivers in my working career is surrounding myself with and creating an infectious, positive and uplifting culture at work. In previous companies I have worked for I have come up against the same repetative core mistakes that don’t allow this to happen and it has left me, my peers and everyone surrounding me demotivated. I firmly believe that if you practice the above 3 behaviours you are well on your way and it is so easy to implement.
I am happy and proud to say that the company I work for currently embrace aforementioned qualities.
You are viewing: What Does It Mean When You Say
Say What You Mean
We are ‘developed’ in a culture of judgement; whether it be in meetings or day to day operations. We are battered for speaking our mind and coming up with new ideas or forced to tailor our speech and opinions to fit that of what we SHOULD say or be heard to be saying. Often when people speak in this fashion, the people they’re speaking with need to apply a bullsh!t filter to try and convert what has been said to try and understand what was really meant.
This creates teams and teams of individuals that decide not to speak up in fear of a peer or someone ‘higher up the chain’ judging them and therefore forming a lasting opinion of them from one small statement or idea thus ruining chances of new opportunities or promotion.
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Is it not worth hearing 9 bad ideas just to get that 10th that no one even thought of. Is it not acceptable to have a completely open, honest and crazy discussion. Isn’t it better to hear what was meant rather than what the person thinks you want to hear.
Mean What You Say
If you say what you mean, but you don’t really mean what you say, you’re lying or at least misleading. This is not a good foundation for a trusting relationship – Especially if you continue to do this. If you speak your mind and mean what you say, people will recognise this and form an opinion that they can always get a straight, open and honest answer from you even if they don’t always agree or accept what it is you have to say. When leading a team or inspiring an individual this is key to a building trusting relationship.
Do What You Say (AKA FOLLOW-UP)
If you say you’re going to do something – DO IT. Don’t make promises you cannot deliver on. If you say what you mean and you mean what you say, to then not do what you say makes the first two steps a complete waste of time, emotion, effort and the trust acquired by the first two steps is now completely quashed. don’t inflict an expectation of an action or behaviour if you aren’t going to follow up and check. “Inspect what you Expect” – May be an assuming negative thing to say but it has so many positive impacts if you do. For example; if you are going to set somebody some goals, state this will be followed up on a weekly and monthly basis and then DON’T – The impacts of this can be massive. No trust in what you say, do you care about whether they have achieved or not, are they a number or a person, are they under performing and need help, can you then meet with them 3 months down the line and tell them how awful they are – I think not. If you speak with a customer representing your company/brand and SAY you will call back on Monday and don’t, how does that affect your companies reputation.
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How can one be expected to progress (to the companies benefit) if they don’t know they have achieved because follow-up hasn’t been actioned as promised?
Saying What You Mean, Meaning What You Say, and Doing What You Say applies at all levels.
All leaders and aspiring leaders need to form trusting and inspiring relationships to assist people in succeeding – If you don’t do the above I can almost guarantee you won’t succeed in being a successful leader.
Much Love,
SLC
Source: https://t-tees.com
Category: WHEN
