We know you have questions!
Which style of WAGs is best for me?
Please review the differences between each WAGs style and their recommended uses on the WAGs Styles page. Still not sure? Give us a call and we’ll talk you through it to help you decide.
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What kinds of workouts are WAGs used for?
Our wrist-support gloves can be used for any activity where you feel pressure on the wrists. In addition to yoga and Pilates, WAGs customers have told us they use their workout gloves for indoor and outdoor cycling, weight lifting, boot camps in the park, TRX training, gyrotonics, motorcycling, water exercises, and even mowing the lawn and gardening!
Which WAGs style is best for weight lifting?
Each WAGs style works for multiple activities and exercises. We recommend selecting your workout gloves based on the level of support you require or desire for your wrists. Learn more about WAGs Ultra, Pro, Flex, and Fusion on our Styles page!
Are the gloves only sold in pairs?
Yes. All WAGs style are sold in pairs, with one right and one left glove. Even if you only have an issue with one wrist, it’s good to protect the other wrist too. Because the gloves elevate the heel of the hand, wearing only one glove would disrupt the alignment of your shoulders and spine.
How do I know what size to order?
We include a size chart on our shopping page! To print, make sure your printer is set at 100% and follow the directions for measuring your hand. It is not accurate to measure your hand on your computer screen. Glove sizes are unisex.
What if I don’t have a printer?
You can view our size chart on your computer! Place your hand on a ruler, with the ruler under the knuckles of your palm where the horizontal dashed lines are on the size chart. Refer to the measurements on the size chart (width across palm knuckles) to determine your size. Measure from edge to edge, outside index knuckle to outside pinky knuckle, at the widest part. Still not sure? Give us a call and we’ll walk you through it.
I fall between sizes on the size chart. What size should I order?
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You’ll get the best performance out of WAGs if they are fitted and snug. If your hands fall between the line on the WAGs Flex or WAGs Ultra styles, we recommend purchasing the smaller size. However, because the WAGs Pro is a tighter-fitting glove, go up in size when ordering a Pro pair.
Glove fit is often a personal choice, so whatever your decision, rest assured — if your Wrist Assured™ Gloves do not fit to your liking, we’ll gladly swap them for another size within 30 days of purchase.
What is your exchange policy?
We’ll gladly exchange your WAGs for another size within 30 days of purchase. Simply send them back to us and specify what size you need on the copy of your receipt that was emailed to you.
What is your mailing address?
Mail sizes exchanges and returns to: Joint Protection Products 89 Black Ball Hill Rd. Dennis, MA 02638
I just received my gloves and I’m not sure if I have the right fit — how can I tell if they are too tight or too loose?
The fabric should be snug across the back of your hand. Keep in mind that WAGs will loosen slightly with wear.
Too big: If your hand easily slides around inside the gloves, and you can pinch excess fabric on the back of the hand, then the gloves are too big.
Too small: If the gloves are very difficult to put on and take off, or if the thick part of the gel pad does not rest at the base of the palm and wrist, then the gloves are too small.
What is your return policy?
It is important to us that you are happy with your WAGs. If they do not perform to your satisfaction, we’ll refund you the purchase price. Simply mail the gloves to us within 30 days of purchase and include a copy of your email receipt and request for a refund. We value customer feedback and welcome your comments. Damage due to improper care or normal wear is not covered by the guarantee.
What if I can’t find my receipt?
Receipts are emailed with your order confirmation from Joint Protection Products. If you cannot find your receipt, no worries! We can access your receipt easily if you provide your billing name.
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I have arthritis at the base of my thumb. Will WAGs alleviate my thumb pain?
The gel pad does cover the area where the thumb joint attaches to the wrist, so many people find the WAGs pad improves the comfort of the thumb joint. Also, the wedge shape of the gel pad decreases the angle of wrist extension, which elevates the base of the thumb and alters the pressure on the joint.
Can you wash the gloves?
Yes, WAGs are washable! Recommended care: cold water wash and air dry. You’ll find the care instructions on the label inside each glove.
Does the gel pad compress with use?
No, the gel pad will retain its shape for the life of the gloves.
How can I avoid pressure between my fingers when I exercise or do poses like Downward Dog?
Impeccable form is even more important when using a prop such as WAGs. Pressure on the wrists can be lessened by balancing the weight distribution between the hands and legs by lifting with the hips and shifting more weight back into the legs. In an open-hand, weight-bearing position, it’s important to distribute your weight evenly throughout your hand and not sink into your wrists.
In a pose like Downward Dog, the force is linear, so if you have too much pressure on the heel of your hand, you’ll slide down the wedged pad and press into the fabric between the fingers. Two techniques to avoid this are:
- Ground firmly down through the base of the knuckles and lift out of the wrists
- Maintain a cupping position with your hands by slightly flexing or curling the finger tips
We’ve also found that washing the gloves softens the finger gussets of the gloves.
Can I use the gloves for biking?
Yes! WAGs work for any activity that requires you to support weight on the wrists and hands. The Pro is especially great for off-road biking with padding to absorb shock and reduce jarring to the wrists on bumpy trails. For road cycling, most people prefer the thinner pad of the the WAGs Flex style.
Do you ship internationally?
Absolutely! Please note additional customs duties apply. This does not affect your purchase price in our shopping cart. However, you’ll be required to pay the duty charged by your country when the gloves are delivered.
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