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Why Is Weight Watchers Closing Their Online Store

There have been a whirlwind of changes for WW members in recent months. Read on for the latest information about program changes for Weight Watchers members in 2024, including closing studios and more.

Please note, I am a fellow WW member like you and do not represent or work for Weight Watchers. This post is for general information only. Contact WW at 1(800)651-6000 or via their chat feature for any questions about your membership.

Weight Watchers Closing Studios in 2023 & 2024

WeightWatchers has made the decision to close or change the location of many in-person studios due to decreased attendance. Changes will begin March 26, 2023.

Some studios will remain open but may change meeting times.

The notification listed under the location is, “As of March 26, we’ll have a NEW schedule at this Studio. Please check times before heading to a Workshop. We can’t wait to see you!”

Other WW programs will continuing meetings but will change locations, going back to meeting in churches, hotels, and VA halls.

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Other locations will close meetings all together and only virtual meetings will be offered.

The notification states, “After much consideration, we have made the difficult decision to close this WW Studio as of 3/26/23. At WW, we’re still committed to providing coaching and a community to help you reach your goals. Please join us at one of our virtual Workshops. You can browse our coaches and find a virtual Workshop time by selection Virtual here in the Workshop Finder. We can’t wait to welcome you!”

WW virtual (zoom) workshops led by local leaders will also be closing. National virtual workshops will continue and be available at my times throughout the day.

How to Check on the Status of Your WW Workshops

Here’s how to check on the status of WW in-person meetings in your area.

In the WW app, follow these steps:

  1. Click the menu (3 bars) on the top left side of your app.
  2. Click “Find a workshop”. Be sure it is under “In Person” and not “Virtual”.
  3. Type in your zip code.
  4. Review the locations in your area.

You may also use the WW chat feature in the app to ask a question, or call Weight Watchers at 1(800)651-6000.

Weight Watchers Program Updates – 2024

Read the latest official WW updates from the company here.

Unofficially, we are hearing reports of:

  • Weight Watchers may be ending their branded products (diet food items, kitchen tools, etc) by the end of 2023. If there are items you like, stock up now.
  • There has been talk among members that the program will have updates in Fall of 2023, but this hasn’t yet been confirmed by WW. Stay tuned and we will update this post when we have further information.
  • WW has officially partnered with Sequence to offer an optional program for prescription weight loss medications.
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WW Lifetime Membership Changes

How will Lifetime status work for members if there is not an in-person meeting in their area for them to weigh in?

Current WW Lifetime members who are not within a 50 mile radius of an in-person Workshop received the following email.

“Good news! Your WW account has been extended by 334 days! You’re all set – there’s nothing else you need to do. You’re still enrolled in our recur billing system, so your monthly billing date has also been extended. Your next recur billing date is set for 3/01/2024. Have a great week! Your WW team.”

If you did not receive the email and are a Lifetime member without an in-person meeting near you, contact WW through the chat feature or their 1-800 number to confirm that you received a one year extension.

WW Medical Weight Loss Program Announced

Last week, WW announced that they are acquired the program Sequence, which offers telehealth visits for prescription weight loss medications. Click here for full details on the WW Medication program.

WeightWatchers Points Plan for 2023 and 2024

Weight Watchers surprised members at the end of 2022 by introducing an updated points program for weight loss. Click here to learn about the WW Program for 2022 and 2023 and click here for a free PDF printable of the 200+ zero point foods.

Keep the Weight Loss Going

The good news is that Weight Watchers is NOT closing their program. There have been many big changes since Sima Sistani became the Company’s CEO a little over a year ago. WW continues to be the industry leader in weight loss in the United States and throughout the world.

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As someone who has been a WW member for over 20 years, I know these changes are not easy for many of us. While I don’t have all the answers, rest assured that I am not going anywhere. I am committed to offering you weight loss support through The Holy Mess for a long time to come.

Here are some helpful resources for your weight loss journey as we move forward.

The Holy Mess 3 Day Diet – As featured in Woman’s World magazine, based on the WW zero point food list.

WW 7 Day Basic Meal Plan – Free weekly meal plan for WW with free printable

Is your Weight Watchers Meeting closing? 4 Steps to Take to Keep the Weight Loss Going – Video where I give you four tips for managing the change.

How do you feel about these WW program changes and studio closings? Share about it in the comments below.

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