Why Does My Tiktok Have No Sound

March 11, 2024 | by: Martijn Assie | NL DE

Although TikTok is primarily a video platform, videos without sound can lose their appeal. While some videos might still be entertaining in silence, others rely on sound to deliver the punchline or set the mood. The TikTok experience can be significantly diminished without audio. Fortunately, there are several quick solutions to resolve TikTok audio issues if you’re not hearing any sound from your phone or headphones.

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1. Check Your Mute Button

Ensure that your mute switch is not activated. It’s possible that you might have accidentally turned on the mute switch or forgot to turn it off. Sometimes, the solution can be that simple.

2. Turn Up the Volume

It may seem obvious, but double-check your volume settings. They can often be changed accidentally, such as when you’re traveling or if your phone is in your bag or pocket.

3. Allow Microphone Access

TikTok might not have access to your microphone in certain settings, resulting in videos you record having no sound. To fix this:

  1. Open Settings on your phone.
  2. Tap Apps and Notifications.
  3. Select “See all apps” to view all installed apps, then open TikTok.
  4. Check the Permissions tab to ensure all permissions are correctly set.
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4. Restart Your Android Phone

Sometimes, a restart of your device can fix any issues caused by a glitch in the OS. The OS is responsible for keeping all apps running smoothly, including shared components. A problem in one app can sometimes cause issues in others, so rebooting can be an effective solution.

5. Test Device Hardware (Android)

Android phones have “secret” codes for testing various functions. To access the testing menu, dial *#7353# and then press the speaker button. Your device’s speakers should play a short melodic note, confirming that there’s no hardware issue.

6. Check/Wipe Cache Partition

Problems caused by an error when writing data to the cache partition can sometimes be fixed by wiping it. Enter your phone’s Recovery Mode to do this. Use the volume buttons to navigate to “wipe cache partition” in the recovery menu, then press the Power button to reboot your phone.

7. Update for TikTok

If there has been an update for TikTok since you installed it, installing the update might resolve the issue. Check the Google Play Store for Android or the App Store for iOS to see if an update is available.

8. Reinstall the TikTok App

If all else fails, deleting and reinstalling TikTok might fix the problem. This process will erase all data associated with TikTok on your phone, but your account will remain safe. Reinstalling can remove any issues with your installation, such as corrupted settings. After reinstalling, log in with your account credentials, and you should be able to hear sound in your videos again.

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9. Contact TikTok Helpline

If TikTok still isn’t working after trying all possible solutions, you may need to contact TikTok Support to diagnose and resolve the issue. Follow these steps:

  1. Open the TikTok app.
  2. Tap on Profile in the lower-left corner of your screen.
  3. Click the icon in the top-right.
  4. Go to the Privacy and Setting option.
  5. Press “Report a problem.”
  6. You can choose a topic or manually search for the problem you’re experiencing.
  7. If you don’t see your issue listed on TikTok, tap on the feedback icon in the upper-right corner.

If you’re still facing issues with your TikTok account not opening, we’ve got more detailed solutions for you. Check out our comprehensive guide here for additional troubleshooting steps to get your TikTok account up and running again.

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