Hi ryalam1,
Regarding the feature the steps in the guide state you’ll need to choose ‘Window’ then choose the app to share the screen. You can view this information below and in the guide page here: Use SharePlay to share screens in FaceTime on Mac
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- “While on a FaceTime call on your Mac, open an app you want to share in the call.
- In the menu bar, click the FaceTime button .
- Click the Screen Share button , then do one of the following:
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- Share the app window: Choose Window, move the pointer to the app you want to share, then click Share This Window.
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- Share the whole screen: Choose Screen, move the pointer to any part of the screen, then click Share This Screen.
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- To stop sharing, click the FaceTime button in the menu bar, then click the Stop Sharing button.”
If the issue continues, check out the steps in the section “If the issue doesn’t continue in safe mode” also found below and in the article here: How to use safe mode on your Mac
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“If the issue doesn’t continue in safe mode
If the issue doesn’t continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.
If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren’t always easy to find or recognize. For that reason, you should first make sure that you’ve installed any available updates for your Apple software and third-party apps.
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If updating your software doesn’t help, try any of these solutions:
- Test your login items.
- To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
- Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
- Reinstall macOS.”
As stated later recommended in the article if the issue remains after completing the steps above, contact Apple directly to further assist.
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Cheers.
Source: https://t-tees.com
Category: WHY
