CigarPage.com what’s this all about? Well….it’s a zesty gumbo of ever-changing deals on superfluous stuff you don’t need, all at mind-numbingly deep discounts. Think of us as the drunken vagrant who emerges from the back alley to cause havoc. In fact, the only difference between us and a bag of manure is the bag.
Hey! Yes you, there in the back of the room: I’m gonna hafta ask you to leave if you keep making those noises.
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Where was I? Warning: long-winded but very light and totally digestible gobbledygook ahead. This site is unfocused, meandering, boring, and delusional. Other than that, it’s riveting. Riveting like a riot at an insane asylum. Only without the asylum. Or the riot. Just insane prices on stuff for dudes. Whatever we feel like buying and whatever we can beat up manufacturers and buy for pennies on the dollar.
This site is like a daily treasure hunt and we’ve got new stuff every day. In fact, we’ve got more baggage than Queen Elizabeth on a roadtrip. And when we throw it all into a blender and toss in a copious helping of morbidly obese discounts, it makes for one tasty unholy cocktail. Who has two thumbs and likes the sound of that? This guy. Your transformation from filthy deviant to fine upstanding citizen will then be complete. Blah, blah, blah.
Frequently Asked Questions (FAQ)
What are “Live Deals?”
I could be wrong, but it was no less a thinker than Socrates, or perhaps Thomas Jefferson, who once said “if that widget I’ve been looking for drops down to 60% off MSRP, I’m all over it.” So if that maxim is good enough for those guys, I think we can all agree it’s good enough for you, eh coach? Live Deals are timed-events that feature products with blowout prices which expire at a certain time. Sometimes it’s a collection of stuff, sometimes just a few items. They usually last 2-3 days and feature items for up to 80% off. However, many items sell out before the expiration (and often in the first day of the Event). So act most ricky-tick if you’re interested, otherwise you may have to outfit thyself with the proverbial dunce cap for not being light on your feet.
What is a “SCORCHER?”
It’s the lightning round version of an Event Sale. Scorchers are not always live, but will pop up on certain days. They consist of rapid-fire deals that are gone as either a) the item sells out, or b) when a time limit is reached, and at that point, like a bothersome weed, a new deal will pop up in its place. Some have reported that after participating in the Cigar Page Scorcher, the earth opens up and the Devil himself pops out of the crevice to salute you for your acumen and subsequently carry you away.
How does your email deals list work?
We send out email notifications for limited-time deals and hot new sale events a few times per week that may be of interest to you. Upon receipt, you will immediately become taller, thinner, more hairy-chested, and confident. Plus chicks will dig you. If nothing else, it brings a certain flies-on-fecal-matter spectacle which you will find eerily captivating.
Where does product ship from?
99% of the product offered on Cigar Page ships from our award-losing HQ located in pastoral Bath, Pennsylvania. Here our massive staff of trained monkeys run amok in our 50,000 sq ft warehouse, and spend their days picking and packing orders, occasionally getting some right. From time to time, product ships from offsite or directly from the manufacturer.
Sales Tax by State
We are required to collect and remit state-specific sales tax on the purchaser’s behalf for shipments to the following states:
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- District Of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Missouri
- Nebraska
- Nevada
- New Jersey
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Utah
- Tennessee
- Texas
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Remittance of any taxes on orders shipped outside of these states is the responsibility of the purchaser and is subject to state use tax unless your state specifically exempts it from taxation.
Excise Tax by State
We are required to collect and remit state-specific excise tax for shipments to the following states:
Maryland
Effective October 1, 2019, Maryland imposed an Excise Tax on all tobacco products sold by online retailers shipped to Maryland customers. This excise tax is in addition to the Maryland state sales tax. Premium cigars will be taxed at 15% of the wholesale price. Further information on this law can be found here.
Ohio
Effective October 16, 2019, Ohio imposed an Excise Tax on all tobacco products sold by online retailers shipped to Ohio customers. This excise tax is in addition to the Ohio state sales tax. Premium cigars will be taxed at 17% of the wholesale price with a cap of $0.52 per cigar. Further information on this law can be found here.
Wyoming
Effective January 1, 2024, Wyoming imposed an Excise Tax on all tobacco products sold by online retailers shipped to Wyoming customers. This excise tax is in addition to the Wyoming state sales tax. Premium cigars will be taxed at 20% of the wholesale price. Further information on this law can be found here.
California Customers
While we require all purchases to be over 21 years of age, we and all online cigar companies shipping to the state of California are also required per Senate Bill 39/Stop Tobacco Access to Kids Enforcement Act (STAKE act) to:
- Verify the customer is at least 21 years of age
- Ship all orders Adult Signature Required
- Call the customer after 5pm (PST) prior to shipping the order
As such, in order to comply with this restriction, we cannot ship to a PO Box to California. Further information on this law can be found here.
Shipping policies?
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Our #1 goal is to be fast, reliable, and accurate. We strive to get orders out within 24 hours from our warehouse in Pennsylvania, and most of the time, we make that happen no problemo. However, at times some deals causes such a blockbuster response that the warehouse becomes a sea of corrugated and flying elbows. We’re a small family-owned business and we bust our tail curating (I love that word) the best deals, so bear with us if it takes us an extra day or so to get your order out the door. And if we get a little congested, don’t shoot the messenger, response to our deals remains a little unpredictable and finding extra staff on 60 seconds notice can be challenging. Thanks dude, much appreciated.
Time in transit: standard shipping to the contiguous 48 states takes 1-6 business days from the date of shipment depending on distance from our facility in Pennsylvania (not including weekends or holidays). Alaska, US Territories and APOs/FPOs may take longer.
International shipments: due to the massive regulations, excise taxes, and fees on tobacco import by receiving countries, all of which vary drastically from country to country, we do not ship internationally outside of the US, US Territories, and APOs/FPOs at this time. Someday we probably will, but right now we cannot unfortunately.
South Dakota and Utah: due to state regulations we cannot ship any tobacco product into these states.
Utah regulation states: “It is Illegal to Buy Cigarettes/Tobacco Products by Internet, Phone, or Mail-Order. The sale and/or purchase of cigarette/tobacco products via the internet, phone, or by mail-order is prohibited, except to licensed persons. Distributors or wholesalers who sell cigarette or tobacco products into Utah must ascertain whether or not a person ordering the cigarette/tobacco products is licensed in the state.” For more information: https://tax.utah.gov/tobacco/internet
South Dakota regulation states: “The shipment or transport of cigarettes or tobacco products to consumers in South Dakota is ILLEGAL under South Dakota law.” For more information: https://dor.sd.gov/Taxes/Special_Taxes/Tobacco/General_Information.aspx
Return policies?
Returns make our bowels stew like a brick of forgotten Velveeta left for 3 days over a lit can of Sterno. Such requests usually get treated in one of four ways: a Mexican standoff, a war of attrition, a battle royale, or an exchange of tersely worded emails. I kid, I kid.
Our return policy is simple: when your package arrives, open and inspect. Refund of shipping charges will depend on the reason for the return.
If you receive a damaged product: Every product that leaves Cigar Page has been inspected and in grade A condition unless otherwise noted (such as our occasional Scratch & Dent sales). Sometimes things happen on the way to the Coliseum as they say. Damage in transit drives us as crazy as it drives you. If you received a damaged item, we’ll file a claim with the carrier and send you a replacement, in which case shipping is on our nickel. We’ll work to resolve it in a manner that requires the least amount of effort from you possible.
If you are returning an item due to buyer’s remorse: We’ll refund you for the price of the item less shipping, as long as you return it in its original box and in saleable condition.
Returns must be sent back within 14 days. Please return it in the original package, and we’ll issue an exchange or refund depending on the circumstances. Before you drop it back in the mail, email us with your name and order #, let us know the reason for the return, and we’ll issue an RMA (return merchandise authorization). Write the RMA number on the package, as this will make your refund as prompt as possible.
Cigars returned without pre-authorization RMA will be subject to a 25% restocking fee that will be deducted from any refund, if eligible
Please note:
- Cut or smoked cigars will not be accepted as returned product.
- Our team may ask for a photo of the product in question.
- Product photographs can be representative, as colors and finishes shown in some cases may not be exact – actual product may be slightly darker, slightly lighter, etc
- Some items will indicate FINAL SALE in which case it is ineligible for return (this is usually the case for Scratch & Dent sales, certain liquidation sales, or other unique circumstances).
- For samplers, returns must be in new, unopened condition to receive full credit. This includes having cigars in their cellophane wrappers. Returns will be prorated & returned, customer will be responsible for return shipping costs.
Your satisfaction is our highest priority. Should you ever have a problem or question, please contact us.
What are Cigar Perks and what do I do with these points I’m earning?
At Cigar Page we’ve created a one of a kind opportunity called Cigar Perks to earn points that can be used just like real dollars for future purchases exclusively at CigarPage.com. Like Yogi said “and that’s just as good as money.” Yes, we realize you also get cash back from one of the 20 credit cards in your wallet so this is a bonus! For us, it brings a smile to our face when you return to our site to earn and use your points. Please note, however, that you can’t redeem your points for cash like using your Discover card at the grocery store. And we don’t have one of those fancy “points” books that allows you to use your 150,000 points for a trip to Bermuda with your wife. Points don’t expire but there’s no redeemable cash value. Hopefully that sounds as great to you as it does to us.
When you create an account at Cigar Page, you are automatically enrolled in our FREE Cigar Perks program. And when you place orders using your Cigar Page account, you will earn points with every purchase that can be used for future purchases. We have set some baseline values for earning and redeeming points. You earn 1 point for every $1.00 dollar you spend and you can redeem 1 point for a $0.01 discount on a future order. We reserve the right to offer limited time offers and promotions that may alter the earn rate or redemption value of each point. And finally, please note that you cannot earn points on orders where points are redeemed.
Signing up means you agree to these terms of service.
Promotions
From time to time we run promotions that may include a promotional discount code, a spectacular discount, a price that makes you scream “HOW DO THEY DO IT?”, or a price that makes you feel like you’re lifting our wallet. For a variety of reasons, the least of which is to avoid bankruptcy, we run promotions for a limited amount of time so there’s a good chance you’ll see a different price for that product . And if you’re using a promotion code, it’s always a one-time use code with an expiration date. Sorry, those are the facts, Jack. So if the date has expired or you’ve prematurely used your code, forgotten that you’ve used your code, or flat out want to use it again because it was so amazingly good for your soul the first time you used it, please don’t scream at our spectacular customer service staff when it doesn’t work. They love working here and love working for you and trust me, they’ve been given the directive to make you happy, so if there is something they can do, they’ll do it. Oh, and saying it really loud, or in all caps in an email, doesn’t help the cause. We’re here for you my brothers and sisters, fighting the good fight to deliver a little slice of “happy” to your life.
Terms of Service
By using CigarPage.com, you agree to abide by the following terms below.
Welcome to Cigar Page. Cigar Page is a Brandshopper, LP company (“BSP”) located in Bath, Pennsylvania.
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BSP provides services to you subject to the following notices, terms, and conditions (“Terms”). Please read these terms carefully. Terms, as modified or amended from time to time, are a binding contract between BSP and you. By visiting and shopping at BSP you accept these. In addition, when you use any current or future BSP service you will also be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
1. MINIMUM AGE REQUIREMENT
Cigar Page (CigarPage.com) is intended for use by persons who are at least 21 years old, or the legal age required to form a binding contract in your jurisdiction if that age is greater than 21. By using Cigar Page, you represent and warrant you are at least 21 years old. In compliance with FDA cigar regulations, we are required to Age Verify, use a non-affiliated third party company (Veratad Technologies) to confirm you are 21 or older. In certain cases, some customers may not be verifiable due to limited availability of publicly available information to Veratad. In such cases, we will contact you to request a copy of your photo ID so we can manually verify your date of birth. Note: Veratad Technologies returns results based on information found in billions of public records that come from hundreds of trusted and verified data sources. Veratad does not aggregate personal customer data and we don’t collect, store, sell or share such personal data for marketing purposes.
2. PRIVACY POLICY
Please read our Privacy Policy, which is incorporated into these Terms. We reserve the right to contact you in connection with our or your compliance with and performance of these Terms (including without limitation the license rights granted hereunder) or any Content or activities relating to BSP. You acknowledge that BSP may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms; (c) respond to claims that any Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of BSP, BSP users, and the public.
3. CUSTOMER SUPPORT
You may contact BSP Customer Service by sending an email to [email protected]. You acknowledge that the provision of customer service is at BSP’s sole discretion, and that we have no obligation to provide you with customer service of any kind. We may provide you with customer service from time to time, at our sole discretion, provided that you have created an Account and that you submit your customer service inquiries using such Account.
4. PRODUCT SPECIFICATIONS; PRICING; TYPOGRAPHICAL ERRORS
We are human and therefore make occasional mistakes. Therefore we do not warrant that product specifications, pricing, or other content on BSP is complete, accurate, or error-free. In the event of any errors relating to the pricing or specifications of any product, BSP shall have the right to refuse or cancel any orders in its sole discretion. If we charged your credit card prior to cancellation, we will issue a credit to your account in the amount of the charge.
5. SELLER; RISK OF LOSS
All items purchased from BSP are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.
6. ELECTRONIC COMMUNICATIONS AND NOTICES
You agree to electronic communication for all of your transactions and communication with BSP. You agree that all postings, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.
Except as otherwise provided in these Terms, we will give you any notices by posting them on BSP, and you agree that such posting will constitute effective notice. You authorize BSP to send notices (including without limitation notice of subpoenas or other legal process, if any) via electronic mail as well if BSP decides, in its sole discretion, to do so. You agree to keep your address current and that notice provided by BSP to the address that you have most recently provided will constitute effective notice. BSP’s address for Legal Notices is:
Brandshopper, LP6771 Chrisphalt DrBath, PA 18014
7. MODIFICATIONS TO TERMS
You agree that from time to time we may, at our sole discretion, modify, add or remove any or all parts of these Terms and the Privacy Policy. Such modifications will be effective immediately upon posting of the modified Terms to BSP. Your continued use of BSP following the posting of changes to these Terms will mean that you accept those changes. We reserve the right from time to time to temporarily or permanently modify or discontinue, and restrict or block access to, BSP (or any part thereof) without notice.
8. POSTING CONTENT; REPRESENTATIONS AND WARRANTIES
You agree to be liable for any content posted using your Account and for any transactions associated with your Account. By displaying or publishing (“posting”) any content on BSP, including without limitation text, audio, video, pictures, graphics, music, sound clips, images, likenesses, personal information and other works of authorship (collectively, “Content”), you warrant and represent that (a) you own all rights in your Content and the performance contained in your Content or, alternatively, you have acquired all necessary rights in your Content to enable you to grant to BSP the rights in your Content described herein and for us to exercise the rights with respect to such Content that you grant herein; (b) you are the individual pictured, depicted, and/or heard in your Content, or, alternatively, you have obtained permission (and, if applicable, publicity rights) from each person (including consent from parents or guardians for any individual under the age of eighteen (18)) who appears and/or is heard in your Content to grant the rights to BSP described herein; and (c) your Content is not defamatory in nature, does not infringe the intellectual property rights, privacy, rights to publicity or any other legal or moral rights of any third party.
9. OWNERSHIP OF RIGHTS; LICENSE RIGHTS
You hereby grant to BSP a permanent, worldwide, royalty-free, freely transferable, freely sublicensable (through unlimited levels of sublicense), non-exclusive license to use, reproduce, modify, adapt, transmit, distribute, publicly perform and display (including in each case by means of a digital audio transmission), and create derivative works of the Content, in any form, media, or technology now known or later developed. You also hereby waive any moral rights you may have in such Content under the laws of any jurisdiction. You agree that we may (but are not obligated to) display your Content, and your username or your actual name (according to the preferences you select at the time that you register) along with your Content. You acknowledge that the posting of your Content for any period of time is sufficient consideration for the license granted herein to BSP.
10. PROHIBITED CONDUCT
You agree not to post to BSP any Content or any other materials whatsoever that is or could appear to be: (a) untrue, misleading, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive to another person’s privacy or protected data, hateful, or racially, ethnically or otherwise objectionable; (b) infringing or alleged to be infringing upon a third party’s intellectual property rights, including any patent, trademark, trade secret, copyright, right of publicity, or other proprietary rights of any party, including, without limitation, any Content that is the subject of any third party claim of infringement; (c) of a type that you do not have a right to transmit under any law or under contractual or fiduciary relationships, such as inside information and proprietary and confidential information; (d) unsolicited, undisclosed or unauthorized advertising; (e) software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (f) data or information obtained through access that was not authorized by the owner of the data or information, or with respect to which such posting would constitute unauthorized use; or (g) in violation of any applicable local, state, national or international law, regulation, or statute (including export laws).
You agree not to do, or attempt to do, any of the following, subject to applicable law: (a) alter information on or obtained from BSP; (b) tamper with postings, registration information, profiles, submissions or Content of other users; (c) use any robot, spider, scraper or other automated means or interface not provided by us to access BSP or extract data or gather or use information, such as email addresses, available from BSP or transmit any unsolicited advertising, “junk mail,” “spam,” or “chain letters”; (d) frame any part of BSP, or link to BSP, or otherwise make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by BSP; (e) impersonate or misrepresent your affiliation with any person or entity; (f) bypass or circumvent measures employed to prevent or limit access to any area, content or code of BSP (except as otherwise expressly permitted by law); (g) take any action which might impose a significant burden (as determined by us) on BSP’s infrastructure or performance, or send to or otherwise impact us (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, “spyware,” “adware” or other code that could adversely impact BSP or any recipient.
11. MONITORING OF SITE CONTENT
We are under no obligation to restrict or monitor BSP Content in any way. YOU UNDERSTAND AND ACKNOWLEDGE THAT BSP DOES NOT REGULARLY MONITOR THE ACCURACY OR RELIABILITY OF CONTENT AND THAT USE OF BSP IS AT YOUR OWN RISK. Notwithstanding the foregoing, we reserve the right to modify or remove any Content at any time. Any opinions, advice, statements, services, offers, or other information or Content expressed or made available by third parties, including other users, are those of the respective author(s) or distributor(s) and not of BSP. BSP neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on BSP by anyone other than authorized BSP employees acting in their official capacities.
12. PROTECTION OF SITE CONTENT
BSP is protected by U.S. and international intellectual property laws, which you agree to respect. All content on BSP, including but not limited to text, logos, icons, images, graphics, audio clips, compilations, and downloads, as well as the collection, arrangement, and assembly of such content, is the exclusive property of BSP or its content suppliers. All software used on BSP is the property of BSP or its software suppliers.
13. TERMINATION OR CANCELLATION
You agree that we may, at any time and at our sole discretion, with or without cause or any notice to you, terminate these Terms, your access to BSP, and/or your Account, or suspend or block your access to BSP. You will still be liable for any breaches of these Terms and/or obligations incurred before the Terms end. If you use BSP after termination of these Terms, that use will constitute your agreement to the Terms then posted on BSP. BSP may continue to exploit electronic or printed materials it has created, or developed specific plans to create, that contain such Content according to the terms contained in Section 8 with respect to removal or modification of Content previously posted on BSP.
The provisions entitled “Posting Content on the Site; Representations and Warranties,” “Ownership of Rights; License Rights,” “Indemnification,” “Disclaimer of Warranties,” “Exclusion of Damages; Limitation of Liability,” and the Privacy Policy will survive termination of these Terms.
14. INDEMNIFICATION
As a condition of your access to and use of BSP, you agree to hold BSP, and its subsidiaries, affiliates, officers, directors, employees, agents, attorneys, and suppliers, and each of their respective successors and assigns, harmless from, and indemnify them for, all damages, costs, expenses and other liabilities, including but not limited to attorneys’ fees and expenses, relating to any claim arising out of or related to: (i) your access to and use of BSP and the content therein; (ii) your violation of these Terms (including terms incorporated into them, e.g., the Privacy Policy and Supplemental Terms), and any applicable law or the rights of another person or party; (iii) any dispute you have or claim to have with one or more users of BSP; (iv) BSP’s resolution (if any) of any dispute you have or claim to have with one or more users of BSP; (v) your improper authorization for BSP to collect, use or disclose any data or Content provided by you; and (vi) any disclosures made with your permission (including, without limitation, your consent that BSP disclose your personal information and other information collected as set forth in our Privacy Policy). Furthermore, you fully understand and agree that: (a) BSP will have the right but not the obligation to resolve disputes between users relating to BSP and BSP’s resolution of a particular dispute does not a create an obligation to resolve any other dispute; and (b) BSP’s resolution of a dispute will be final with respect to BSP.
15.DISCLAIMER OF WARRANTIES
BSP MAY CONTAIN ADVICE, OPINIONS, INSTRUCTIONS AND STATEMENTS FROM BSP, ITS USERS AND OTHER CONTENT AND INFORMATION PROVIDERS. THIS CONTENT IS INTENDED TO BE USED FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY. YOU USE BSP AND CONTENT AT YOUR OWN RISK. BSP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BSP MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF BSP OR THE INFORMATION OR CONTENT INCLUDED ON BSP. BSP MAKES NO REPRESENTATIONS OR WARRANTIES THAT BSP WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, SECURE, OR TIMELY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BSP EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND THOSE ARISING FROM A COURSE OF DEALING, TRADE, USAGE OR PERFORMANCE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, AND THEREFORE SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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