Why Is My Mobile Network State Disconnected

What Is the “Mobile Network State Disconnected” Error?

The “Mobile Network State Disconnected” error often occurs when your SIM card fails to register with a network. That will make the network symbol icon disappear on your phone interface and, of course, the Wi-Fi signal will show offline too.

The Mobile Network State Disconnected issue often happens on Android phones and you can directly contact your phone’s carrier for assistance in finding a solution if you can’t troubleshoot the problem. But before that, you can try the following methods to check if the issue can be fixed.

How to Fix the “Mobile Network State Disconnected” Issue?

Fix 1: Restart Your Device

When you encounter the “Mobile Network State Disconnected” issue, you can try to restart your device. This is the easiest way to repair some little bugs and glitches in your device. It is kind of a cure-all.

Rebooting the phone will close all launched apps that may be draining your battery, which may help resolve connectivity issues.

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Fix 2: Reset Network

Resetting the network is also a start-from-beginning method. It can fix some misconfigured network settings and all network-related features are restored to their default settings. The specific steps are as follows.

Step 1: Go to Settings on your device and choose System.

Step 2: Choose Reset options and tap on Reset Wi-Fi, mobile & Bluetooth.

Step 3: Tap on RESET SETTINGS to confirm your option.

You may be asked to enter something for authentication. After that, your mobile device’s network will be reset and you can check if the error is gone now.

Related article: What Does Reset Network Settings Do on iPhone, Android, Windows

Fix 3: Disable Wi-Fi Connection

If your Wi-Fi is on, your mobile network will be offline automatically. Therefore, you can disable your Wi-Fi and check if the issue can be resolved.

Step 1: Go to Settings on your phone and choose Connections.

Step 2: Disable the button next to Wi-Fi.

Step 3: Then you can scroll down the menu from the top of your phone to activate Airplane Mode, and after 30 seconds, disable it.

Step 4: Switch on mobile data to see if the issue has been fixed.

Fix 4: Reset the APN Settings

The APN (Access Point Name) settings have all of the data you’ll need to make data links with your device. You can reset the APN configurations to resolve the issue.

Step 1: In Settings on your phone, choose Connections and then Mobile Networks.

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Step 2: Click on Access Point Names and choose the three-dot icon on the top right corner to choose Reset to Default.

Fix 5: Insert SIM Card Properly

If all the above methods can’t resolve your issue, you can doubt if some issues happen with your SIM card. You can fix the issue by removing the SIM card from your phone and re-inserting it back into your phone.

If that still can’t work, you may need to replace the SIM card. You can swap your SIM card with a new one from a different service provider first and check to see whether it’s working or not.

Bottom Line:

The above methods can help you resolve your concerns and the only thing you need to do is just to follow the steps. When the next time you find the “Mobile Network State Disconnected” issue, the fixes still work.

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