Today we’d like to introduce you to Shawn McGhee.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story? Prior to purchasing Memphis-based Hollywood Feed, I was an executive vice president at AutoZone. AutoZone is another Memphis-based brand – one that grew from a single store to 5,000+ locations. From my experience there, I learned how important it is to identify the key factors that make a store successful. After that, effectively replicating that blueprint across optimal markets in ideal locations is critical to an organization’s growth. When we bought Hollywood Feed 10+ years ago, we had only a handful of stores in the Memphis area. Now, we have 60+ stores across the southeast and we expect to have many more by year-end.
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Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome? It’s been a very rewarding experience, but no one would be advised to start a business in 2008. The economic recession was hard on everyone and we were no exception. Due to the recession, it has taken longer than we thought to get to where we are. However, getting the store and company blueprint finalized during such a difficult time has made us stronger. We tested a lot of different ideas – some of which are still in our stores today. Now that we’ve figured out what works best in terms of store features and layout, we’ve experienced some very rapid growth. In fact, we’ve doubled in size in just the past couple of years.
My family has been a great support – in fact, my wife (Jean) serves as our senior buyer, making sure we have the best offerings that our customers and their pets desire. My business partners took a risk more than a decade ago and have been meaningful supporters all along the way. Most importantly, the Hollywood Feed team of employees is responsible, in large part, for our success. Our customers don’t come in just to buy dog food. They come in to get advice and guidance on how to provide their furry family members with the best nutrition and quality of life – and were able to provide just that.
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Hollywood Feed – what should we know? What do you guys do best? What sets you apart from the competition? About our company and our services: Founded in the 1950’s, Hollywood Feed is a natural and holistic pet specialty retail store with a strong focus on customer service and improving the lives of pets everywhere. The brand began as the local feed store on the corner of Hollywood Street in Memphis, Tennessee. The Memphis Zoo, the Memphis Animal Shelter, and the Memphis Police Department were among our original house accounts.
Over the years, we began focusing our products and services on household pets. Today, Hollywood Feed offers a wide selection of natural and holistic pet food and products. We support local rescues through regular pet adoption and community events. We serve customers in more than 60 stores across the region in Tennessee, Alabama, Arkansas, Georgia, Kentucky, Mississippi, Oklahoma, South Carolina and Texas.
Something we are extremely proud of is our connection with and involvement in the local community. We have sponsored several dog parks and we also support local animal rescues via adoption and community events in every market we serve. Hollywood Feed donates more than 100,000 pounds of pet food and countless other supplies to homeless pets, rescues and shelters every year.
Something that sets us apart from other is that we produce our very own line of American-made items created right in the heart of the country, including: -Hollywood Feed’s Georgia Made jerky strips featuring flavors such as chicken, venison and catfish and black bean -Hollywood Feed’s Mississippi Made line of dog beds, collars, leashes and home accessories -Hollywood Feed’s Fresh Bakery biscuits in flavors such as pumpkin and cranberry; apple and bacon; ham, parmesan and rye; and peanut butter, oats and flax
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What moment in your career do you look back most fondly on? Watching our “pack” of team members deliver expert knowledge that helps our customers and their pets. Our team members attend 40 hours of classroom training per year about pet nutrition, including trips to research and development conferences that feature talks by staff veterinarians, clinical researchers and PhDs. If you aren’t sure what your pet may need, a Hollywood Feed team member can help you make an informed decision.
Contact Info:
- Address:https://locations.hollywoodfeed.com/tx.html (26 Locations)
- Website: www.hollywoodfeed.com
- Phone: 888-816-8691
- Email: [email protected]
- Instagram: https://www.instagram.com/hwfeed/
- Facebook: https://www.facebook.com/hwfeed/
- Other: https://www.youtube.com/user/hwfeed
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Source: https://t-tees.com
Category: WHO
