HomeWHENWhat Happens When You Deactivate Shopify Store

What Happens When You Deactivate Shopify Store

Closing your Shopify store

If you no longer desire to run your Shopify online store in the future, there are a few things an account owner needs to understand before the shutdown process. They include the following.

Option to sell the store

If your store has a nice brand or at least some sales, you might want to sell the store to someone else to run it. Shopify helps you to find a buyer on your behalf. This option is always worth considering.

Try a different Website Builder

If you had trouble getting the look, feel and functionality just right with the Shopify theme editor, you can try out LiquidBlox as a simple alternative. You even have an option to use Shopify’s $5/month Starter plan in this case.

No refunds

As outlined in their service policy and terms, Shopify doesn’t issue refunds. They do have an option for a free trial with no requirement for a credit card. In that case, you don’t have to worry about charges if you cancel during the trial.

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Payment of outstanding charges

It’s important to ensure all outstanding charges have been paid off before closing your account to avoid further costs.

Cancellation of third-party applications and add-ons

Uninstall all apps to avoid being billed. There is a possibility that you are in the middle of a payment period of an app subscription. In such a case, you might want to wait until the payment period almost closes before shutting down your store.

Custom domain transfer

Usually, an account owner has connected a third party domain. It is advised removing the connection before closing the account.

Closing or deleting

As soon as you close your store, it will be impossible to contact the admin. Nonetheless, you can still use your credit card information to get back to your account. This should reactivate your Shopify marketplace. Also, deleting your account will block you from using the same online store name in the future.

Migrating to another e-commerce platform

If you are planning to continue selling on another e-commerce platform, you need to migrate all the data from Shopify. In this case you should look at tools like Litextension to automate the process.

Pausing your Shopify store

Instead of entirely closing your account, one has the option of pausing the store for a specific period. The advantage of pausing your Shopify store is that you still get to access your control panel unlike when you close the store.

The owner still pays the charges but half the amount. The store status remains active, but the check-out is deactivated. This means your customers can see the products but they can’t buy them.

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Conclusion

If you are planning to close your store, ensure you first get the correct information on how to cancel Shopify. Also, cancel any third-party apps to avoid additional charges. Notice that by uninstalling your online store mobile app won’t automatically cancel any contracts.

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