Why order from Butterfly Release Company?
We are butterfly breeders that raise our own butterflies giving us the best quality control possible making our butterflies easy to guarantee. This also gives us the opportunity to offer the best prices for butterflies on the web.
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We have been shipping live butterflies across the United States successfully for more than 10 years. Our company is an ‘Accredited Business’ with an ‘A plus Rating’ by the Better Business Bureau and is one of the few breeders that are active members of the BBB. We take great pride in our butterflies and great pride in our company. Our ‘company’ is more than a job, it is a passion that we feel blessed to be able to do and provide for people. We are a family owned ‘mom and pop’ business (Chad & Jill) that appreciates every single customer. At Butterfly Release Company, customer service is not a lost art, but something we practice with every customer treating them like family and friends. Just call us and find out for yourself. 407-754-2353. Orlando’s best butterflies.
What kind of butterflies can I get and where can I get them?
We provide painted lady and monarch butterflies through out the Continental United States although due to USDA restrictions we CANNOT ship monarchs (only painted lady butterflies) to AK,AZ,CA, Western CO, ID,MT,NV,NM,OR,UT and WA. We only ship butterflies that are indigenous to your state and that are beneficial to the environment.
Painted lady or Monarch?
There are a many advantages to using the Painted Lady for your Butterfly Release. While the Monarch is also a beautiful butterfly, the Painted Lady will linger after releases while the Monarch will quickly flee the scene. If you would like to enjoy the excitement of a butterfly that will often land contently on your shoulder or bouquet, this butterfly will perfectly accommodate your wishes. Both butterflies are very beautiful, the monarch has an average size of 4 inches compared to the average size of a painted lady being 2 inches. This year we have decided not to raise monarch butterflies and will only have painted lady butterflies available this year.
When do I place my order?
As soon as you can. We will hold reservations on an order for a year in advance. 30 days is requested, however based on availability it live butterflies can be provided the same week of your event. We specialize in wedding butterflies but we can accommodate memorials for a same day shipping if possible. We do normally sell out about a week in advance so please order at your earlies convenience.
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How do I pay for my order?
We accept all major credit cards and PayPal. We can take checks or money orders as long as we receive them prior to shipping. You can place your order on line with our secure order form 24/7, or call 1-407-754-2353 Monday – Friday 9am – 6pm EST. Your credit card information is protected using industry standard (SSL) encryption technology and your information is kept confidential and never sold or given to a third party. We respect your privacy.
What is the cost for shipping?
Shipping is additional to the butterfly release package prices. We ship your Live Butterflies priority overnight with FedEx and it is an additional cost of ($35.00) in the state of Florida, ($45.00) for states East of the Rockies and ($50.00) West of the Rockies (AZ, CA, ID, MT, NV, OR, UT, WA, WY). Saturday deliveries for Sunday releases are an additional ($15.00) to all regions.
When will I receive my order and can I track my order?
Your live butterflies will be shipped FedEx next day air to arrive the day before your event in most cases.(Please note there is no Sunday delivery options and we cannot ship to arrive on Monday) Tuesday release dates ship Monday to arrive Tuesday. If you want a Monday release, you can use a Sunday release date for your butterflies to arrive Saturday. In most cities and towns Fed Ex arrives before NOON. When your butterflies ship, FedEx will email your tracking number and it will be available on your account. Your tracking number is generated in advance but will not show any information until FedEx picks up normally around 5pm. When you receive your order it is necessary to replace the ice pack and keep the live butterflies in a cool environment (not a refrigerator). A copy of the complete instructions will be shipped with your butterflies for release.
What if I need to cancel my order?
If the weather is predicted to not cooperate we ask for you to let us know as soon as you can. Your order can also be postponed if need. A Butterfly Release Company ask that to cancel an order that we are contacted as early as possible. Refunds for orders will be charged a charge back fee that is originated from our credit card vendor, it will be no more than 6% of your order total. Cancellation must be at least one week from release date to be considered for refunds. Anything less that a week will be refunded 50% of order amount. No refunds are available for the day of shipping. Products that are shipped in advance like cages, bubbles or other products that are returned for refund need to be returned at customers expense for a refund consideration. Please feel free to contact us with questions for cancellations.
What do I do when the butterflies arrive?
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Open the box and you will find your instructions, the Indian poem, and your receipt. Simply take the top Styrofoam lid off and you will find your live butterflies in either your decorator box, or in a floral box that will have your triangular envelope with the butterflies in them. Leave the butterflies in the Styrofoam shipping box and replace the ice pack that we comes with your order. Replace our ice pack with a frozen one (you must have a frozen ice pack prior to delivery) and that will keep the butterflies dormant until you are ready to release them. When putting the Styrofoam lid back on the box, leave it cracked open for some ventilation. Leave the box in a room temperature room. Do not put your butterflies in a refrigerator.
What do I do the day of our butterfly release?
One hour before you want your butterflies to fly, take the floral box or decorator box out of the insulated shipping box and let the butterflies warm and wake up. Make sure you tell your guest there are butterflies in the envelopes and to be gentle. The temperature needs to be above 70 degrees for a successful release. Painted lady or Monarch? There are a many advantages to using the Painted Lady for your Butterfly Release. While the Monarch is also a beautiful butterfly, the Painted Lady will linger after releases while the Monarch will quickly flee the scene. If you would like to enjoy the excitement of a butterfly that will often land contently on your shoulder or bouquet, this butterfly will perfectly accommodate your wishes. Both butterflies are very beautiful, the monarch has an average size of 4 inches compared to the average size of a painted lady being 2 inches.
When do you give the butterflies to the guests to release?
The shortest amount of time is the best. Some ideas are to hand them out while your guest go outside to release them. Get a volunteer to let people know they have a live butterfly for release while giving them to the guest.
If it’s an outdoor ceremony let the guest all be seated and then have the ushers or appointed volunteers quickly and easily hand them out just before the ceremony . There are countless other ways and if you have questions, please email or call to ask before or after your order.
Do you allow tours on your farm?
Unfortunately, we are not allowed to entertain tours for several reasons: disease prevention, necessary permits and insurance reasons.
Can I pick my order up?
We do not have a store front and we work from our residence. But if you would like to save the shipping cost and live locally we can arrange for you to pick up. Please email us though our website for instructions on ordering and picking up.
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