DELIVERY
All orders are shipped within 2 working days (48 Hrs) after placing your order.
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Orders that are placed over the weekend (Sat & Sun) – these orders will be shipped on the next available working day (ie: Mon)
Bank Holidays will affect the shipment of orders over these special weekend periods and will be shipped on the next available working day (ie: Tues).
Items listed as ‘pre-order’ with an expected arrival date will be posted asap once they arrive in stock.
The Customer will be provided with a tracking number once the order has been shipped.
Please contact our customer services team for any enquiries regarding your order at [email protected] or Telephone 07936851207
UK POSTAGE:
We offer a few different postal options for your convenience, they are:-
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48 hour tracked £3.99
24 hour tracked £5.50
Next Day Delivery from £8.50 if order is placed by 1pm.
Orders over £50.00 Qualify for FREE Postage in the UK – please press 48 Hour Tracked for free delivery
INTERNATIONAL SHIPPING:
International shipping costs are calculated based on the weight of the items in your order and will be confirmed at checkout for you. Goods are always sent out tracked unless otherwise requested. *Please note: it is the responsibility of you the customer to pay any extra customs duties or charges for your country. We cannot be held responsible for delays with couriers that are out of our hands. Didi Inspired do not pre-pay IOSS charges and there may be a customs charge to pay on receiving your item. From 1 January 2021 the UK is no longer a member of the EU. If you buy goods from the UK after this date you may have to pay Customs Duties and import tax. Buyers are responsible for any extra customs and import taxes that may apply. Customs tariffs when exporting from the UK to any EU country since Brexit depend upon the country of import – please check your local regulations and procedures.
Please allow extra time for deliveries – although we dispatch goods promptly on receiving your order, the additional time added for goods to clear customs will have an impact on normal delivery times. Please note – it is essential to check that the shipping (delivery) address entered at time of purchase is correct. Where an incorrect shipping address has been entered by the customer we are unable to offer a replacement or refund.
Please contact our Customer Services team for any enquiries regarding your order at at [email protected] or Telephone 07936851207
XMAS HOURS AND DELIVERY TIMES
Beat the festive rush and get your orders in as early as possible so we can post out to you in good time!
Last posting dates UK –
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Monday December 18th 2023 for 48 hour tracked – we aim to get most of the orders posted out this day
Wednesday 20th December 2023 for 24 hour tracked by 4pm
Thursday 21st December 2023 for next day delivery by 4pm
International last posting dates:
Australia, New Zealand, China, South America – Tuesday 5th December 2023
Cyprus & Malta – Wednesday 6th December 2023
Greece, Eastern Europe, Turkey – Thursday 7th December
Rest of Europe – Tuesday 12th December
Friday 22, 23, 24, 25, 26 – the office will closed and we might get some Christmas presents!
Thank you so much for all your orders this year x
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