Fan Screening
Fan safety is a top priority for the Red Sox and Major League Baseball. All fans entering Fenway Park will be subject to screening through the use of metal detectors. This enhanced screening is part of a league-wide initiative to increase and standardize security procedures at each Major League ballpark and is in addition to the bag check stations for fans carrying items as described below. All persons, bags, and personal items are subject to inspection before entering Fenway Park. Failure to consent to a search will result in denial of entry.
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Fenway Park’s Security Guidelines »
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Fan Services Booths
The Boston Red Sox make every effort to preserve the family atmosphere and ensure that all fans are able to enjoy the game in comfort. For the convenience of our fans, ushers and security staff are posted throughout the ballpark. Any fan in need of assistance of any kind is urged to visit our Customer Service booths, where trained staff is ready to help. Customer service booths are located at:
- Gate B: The Big Concourse
- Gate D: Home Plate Concourse
- Gate E: 3rd Base Concourse
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Stop by one of our Fan Services booths where a Fenway Ambassador would be happy to help with any questions you may have. We assist with seat relations for accessible seating, general inquires and directions, helping fans celebrate their first time at Fenway and other special occasions. We also have sensory kits and assisted listing devices available.
We also have KultureCity sensory bags available at all Fan Services booths as well as Assisted Listening Devices at Gates B & E Fan Services booths. Fans can also listen on their own devices by connecting to the Fenway Park Wi-Fi and downloading the Listen EVERYWHERE app.
Feedback
The best way to send feedback to the Red Sox is by sending an email to [email protected]. You can also visit our Help/Contact Us page.
Help/Contact Us page »
Field Dimensions
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Fenway Park measures 310 feet (94.5 meters) down the left field line: 379 feet (115.5 meters) in left center field; 390 feet (118.9 meters) in center field; 420 feet (128 meters) in deep center field; 380 feet (115.8 meters) in deep right field; and 302 feet (92 meters) down the right field line.
The left field wall – also known as the Green Monster – measures 37 feet (11.3 meters) high. The center field wall is 17 feet (5.2 meters) high, the bullpen fences measure five feet (1.5 meters) and the right field fence is 3 to 5 feet (0.9 to 1.5 meters) high.
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First Aid
Fans with injuries can get emergency treatment at the Beth Israel Deaconess Medical Center First Aid Station located on the lower concourse on the right field line near Section 12.
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