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Carpeting throughout the home can create a warm and inviting atmosphere, but it can also harbor allergens, dust, and bacteria. Vacuuming often will help, but a homeowner will need a deeper clean to eliminate stains, dirt, and irritants like pet dander. A professional carpet cleaning service will sanitize carpets and ensure a greater level of cleanliness. While some homeowners like to tackle a carpet cleaning project on their own to get rid of a few stains or when a pet makes a mess, carpet cleaning services can address any problems and do the job correctly. Getting carpets professionally cleaned helps extend the life and the look of the carpeting. The expert cleaning tools and equipment ensure deeper sanitization and moisture removal than DIY at-home carpet cleaners.

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Professionals recommend that carpeting be cleaned once a year and sometimes more if there are pets or small children in the home. If carpeting is discolored, matted, stained, has an offensive odor, or feels rough to the touch, it’s time for a professional cleaning. Choosing to get a carpet professionally cleaned will save the time and effort of DIY. Consider our recommendations for the best carpet cleaning companies before searching online for “carpet cleaners near me.”

1. BEST OVERALL: Stanley Steemer
2. ECO-FRIENDLY PICK: Oxi Fresh Carpet Cleaning
3. BEST FOR ALLERGIES: Sears Carpet & Air Duct Cleaning
4. EMERGENCY SERVICE: SERVPRO
5. ALSO CONSIDER: All Green Carpet Clean

What to Consider When Choosing One of the Best Carpet Cleaning Companies

Before hiring a carpet cleaning company, there are a few factors to consider. These can include their service area, scheduling, preparation, pre-cleaning inspection, cleaning methods, eco-friendliness, pricing, any additional services they may offer, and customer service.

Service Area

Before a homeowner books a carpet cleaning service, they will want to ensure a company is in their area. Many top carpet cleaning companies have a national presence, but others may only serve select regions. It’s a good idea for homeowners to compare nationwide carpet companies and local cleaners to find the best-rated carpet cleaning services in their particular area.

Scheduling

Some companies allow homeowners to get an estimate and schedule cleaning services directly on their websites. Other companies will require a homeowner to make a phone call. When scheduling, homeowners will want to get an estimate on the service and determine how the service is priced. Prospective customers may also want to ask about specific cleaning solutions used, particularly if they want to be sure that cleaners only use the best carpet stain removers and other cleaning products.

Preparation and Pre-Cleaning Inspection

Carpet cleaning companies typically ask that the homeowner move any fragile or valuable belongings before the cleaning technicians arrive. Preparing the area by thoroughly vacuuming and removing personal items and as much furniture as possible will expedite the cleaning process. Some companies may ask questions regarding the area to be cleaned. This can include information about stains on the rug and what caused them, since the cleaning technician has the experience and knowledge to treat stains with specialized procedures. For instance, cleaning crews can come prepared with the best carpet cleaners for pets if they know ahead of time that the carpets need to be treated to remove stains, odors, and pet hair. Pets should be removed from the house or contained within a safe and secure area since the home’s front door will be open to accommodate the cleaning equipment. This is also a good opportunity for homeowners to ask about other logistical considerations—how long it takes for carpet to dry after cleaning, for instance—so they fully understand the cleaning process.

Cleaning Equipment and Methods

Carpet cleaning companies use a few different cleaning methods and types of equipment. Some of these methods will work better on certain types of carpeting than others, and some homeowners choose a company based on the cleaning method they prefer. Here are the most common carpet cleaning methods.

• Hot water extraction. Hot water extraction, also known as carpet steam cleaning, uses high-pressure hot water to dissolve dirt and grime to clean the carpet. Some companies will use a cleaning agent to assist in cleaning and then thoroughly rinse it out. Carpet steaming will refresh the carpet fibers to help them look fuller and feel softer.
• Encapsulation. The encapsulation process cleans the carpet when foam or liquid cleaning agent is applied. The dirt from the carpet becomes encapsulated into the powder, and when it dries, it will crystallize into a powder that can be vacuumed or brushed away. This process is popular because it uses less water than other methods, and the drying time is much shorter.
• Dry cleaning. This cleaning process has become increasingly popular due to the absence of drying time. Carpets are cleaned by applying a powder to the surface, and a machine with a motorized brush pushes the powder deep into the carpet fibers. The powder absorbs dirt, debris, and odors before it is vacuumed out.
• Bonnet cleaning. Bonnet cleaning is a method that cleans the carpet’s surface without achieving a deep-down clean. A motorized machine with a spinning pad that’s been covered in a cleaning solution will spin over the surface of the carpet to remove dirt and dust. This process allows the carpet to dry quickly due to the lack of moisture, but dirt from deep down in the carpeting can quickly resurface.

Eco-Friendliness

The harsh chemicals used in carpet cleaning may harm the environment when rinsed down a drain, released into storm sewers, or into the ground. The toxic chemicals can harm humans, wildlife, and aquatic health. Chemical cleaners can also impact the air quality in your home and can lead to respiratory issues, especially for sensitive populations. More eco-friendly or green cleaning solutions include biodegradable and nontoxic options that are safe for household members and pets. Many eco-friendly cleaning solutions also use less water than traditional carpet cleaning methods. Using less water means it will take less time for carpets to dry than using a conventional steam carpet cleaner and reduces the chance that harmful cleaning chemicals will jeopardize the groundwater supply.

Pricing

Carpet cleaning costs are typically based on the services required, whether it’s for a residential or commercial area, available parking for the cleaning vehicle, the carpet type, how heavily soiled the carpet is, geographic location, and the cleaning method used. Residential carpet cleaners tend to be less expensive than commercial cleaners, and most cleaning companies will price their services per room, and some will charge by square foot. Because rates will vary from one company to another, it’s a good idea to shop around and compare prices to find carpet cleaning deals. Customers will also want to factor in the price of any additional services in addition to carpet cleaning. For instance, upholstery cleaning costs $172 on average, so customers will need to account for that additional expense if they want their furniture cleaned as well.

Additional Services

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Many carpet cleaning companies offer additional services such as cleaning upholstery, air ducts, tile, grout, cars, RVs, and dryer vents. They might also provide mold mitigation, water damage restoration, smoke and fire damage restoration, and disinfectant services. Not all companies offer each of these services, so homeowners should check with the individual companies if they’re interested in additional services.

Customer Service

The best professional carpet cleaners will work with their customers if they’re unhappy with the result. Some offer to come back to the home to spot clean and/or reclean the entire area. Homeowners will want to make sure that companies are easy to get in touch with and have an active customer service department.

Our Top Picks

We considered factors such as service area, additional services, cleaning methods, customer service, and eco-friendly options to determine the best carpet cleaning companies. We also thoroughly researched the companies by assessing customer reviews and experiences, evaluating their sites, and getting quotes. Before searching for “rug cleaning near me” or “carpet cleaning companies in my area,” homeowners will want to review these recommendations.

Our Verdict

The award for Best Overall goes to Stanley Steemer based on its service area, additional services, proprietary cleaning equipment, user-friendly website, and reputation. With its environmentally friendly encapsulation cleaning method and fast drying time, Oxi Fresh Carpet Cleaning is our Eco-Friendly Pick and another top-rated carpet cleaning company for homeowners to consider.

How We Chose the Best Carpet Cleaning Companies

To determine the best carpet cleaning companies, we examined each company’s quality, eco-friendliness, service area, customer service, and locations. We prioritized those companies that offer tried-and-true cleaning methods and additional services. We paid particular attention to those that use eco-friendly products and provide specialized services. Each of the cleaning companies on our list has satisfied customers, an excellent reputation, and provides a much-need service.

Before You Hire One of the Best Carpet Cleaning Companies

Professional carpet cleaning is a crucial part of taking care of the carpeting in a home. Still, there are a few things that a homeowner should consider before making a cleaning appointment. Researching and finding a licensed local cleaning company that has well-trained employees, professional equipment, and costs that fit into a homeowner’s budget is a significant part of the process. Understanding cleaning methods and what will work the best for a home is also essential. A homeowner should ask potential cleaning companies about their methods, cleaning solutions, pricing, specialized add-ons, and their policies if a customer isn’t happy with the results.

It’s a good idea to talk to the cleaning technician regarding how stains will be treated and point out heavily soiled areas. Most companies don’t offer a guarantee regarding stain removal because some are too deeply set to get out of the fibers. Regardless, tell the carpet cleaner right away that some spots are still in the carpet so they can help you get the results you want. Once a homeowner finds the right carpet cleaning company, they can develop a relationship to keep the carpet looking great.

Some homeowners may prefer to tackle stains on their own, but if they don’t have the tools needed to clean carpeting and remove heavy stains, they may need to rent equipment from one of the best carpet cleaner rental companies. Those who want to clean their carpet on a regular basis may find that it makes sense to buy one of the best carpet cleaners. Because of the added cost of buying or renting equipment, homeowners may want to carefully compare professional carpet cleaning businesses and rental companies to determine what approach makes the most sense.

Cost of Hiring One of the Best Carpet Cleaning Companies

According to HomeAdvisor, the cost of professional carpet cleaning can range between $123 and $240, with the national average at $180. The exact prices depend on the area that needs to be cleaned, how a company determines its pricing (per room or square foot), the cleaning method, carpet type, stain removal, additional add-ons, and whether the company charges extra for furniture removal. To find out the most accurate pricing for the services they’re interested in, homeowners should contact the carpet cleaning company for clarification.

The Advantages of Using One of the Best Carpet Cleaning Companies

Professional carpet cleaning can eliminate irritating allergens and make the space more comfortable. If there are small children or pets in a home, a deep clean can get rid of stains and odors. There are additional benefits of hiring one of the best carpet cleaning companies:

• Eco-friendly cleaning products are often safer for households with children or pets—and may use less water, which means carpets dry more quickly.
• Convenient online quote and scheduling processes allow customers to set up cleanings with ease whenever needed.
• Specialized carpet cleaning services can effectively eliminate stains, pet odors, harmful allergens, and pollutants.

FAQs

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Deciding on the best carpet cleaning companies while staying within a budget can be a bit of a challenge. Here are some frequently asked questions about carpet cleaning companies to help guide decisions.

Q. How much should I tip a carpet cleaner?

While not expected, it is a nice gesture to tip if a carpet cleaner goes out of their way and does a great job. If a cleaner is careful about moving heavy furniture and provides excellent service, tipping $10 or $20 per person is a good amount. Make sure to check with the company to ensure employees can accept tips.

Q. What is the average cost of carpet cleaning?

The typical carpet cleaning cost runs from $123 to $240, with the national average at $180.

Q. Can a carpet cleaning company clean my car’s upholstery?

Some companies, like Stanley Steemer, provide car upholstery cleaning, but not every company offers that service. Be sure to double-check with the cleaning company.

Q. Can carpet cleaning companies deodorize my carpet?

The process of cleaning the carpet will eliminate odors, and some companies may offer additional deodorization services.

Q. What type of cleaning solutions do carpet cleaning companies use?

Some cleaning companies use the hot water extraction method which uses hot water and a cleaning solution (some will offer an organic, eco-friendly option) to clean the carpet. Dry-cleaning methods use powders, and bonnet cleaners use a scrub pad that cleans the carpet’s surface with a liquid solution. Some companies offer multiple cleaning options, and others just provide one specialized method. If a homeowner prefers a particular cleaning method, they should hire a company that provides that method. For example, pet owners may want to specifically look at the best carpet cleaning companies for pet stains since they may use more efficient cleaning methods for these types of stains.

Q. Do I need to book an appointment for a carpet cleaning?

Absolutely. When hiring the best carpet cleaning service, it’s always wise to schedule an appointment in advance. Waiting until the last minute can make it difficult to set up a cleaning with in-demand companies.

Q. Do I get any refund from a carpet cleaning company if I am not satisfied?

Usually, carpet cleaning companies will work with a customer who is not happy with the end result of the cleaning. Some will come back to spot clean or clean the entire area a second time. A homeowner should check with the company they hire about money-back guarantees or the company’s refund policy.

Q. Can I hire a carpet cleaning company to clean my house every week?

Carpet cleaning companies don’t offer general housecleaning, so check out which cleaning companies in your area offer regular housecleaning.

Sources: HomeAdvisor

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