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Rules and Regulations of the Mohegan Sun Arena at Casey Plaza

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The following is a list of general guest policies that will be enforced. These policies will be upheld regardless of the type of event. Any change to these policies must be cleared through the Arena General Manager.

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Each guest (including children two years and older) entering the Arena for any type of ticketed event must have a ticket or the proper event credentials. Guests who experience a problem with their tickets (i.e., lost or stolen tickets, etc.) should be directed to the Main Ticket Office.
Loitering in or near the Arena Ticket Office lobby is prohibited. Only those persons with the intent to attend the event or buy tickets to an event may stand in the lobby.
Tickets for Mohegan Sun Arena at Casey Plaza events are sold at the NBT Bank Box Office at Mohegan Sun Arena or via the internet at Ticketmaster.com. Tickets purchased by any other means are not recommended or guaranteed. The resale of tickets on Arena Property is strictly forbidden.
For your safety, we require all guests in attendance to wear appropriate clothing attire including shoes. ASM Global Management reserves the right to refuse entry to guests wearing garments displaying offensive or inappropriate text and/or images.
Everyone must sit/stand in the location that matches the seat, section, row and number that is on their ticket.
Only one person is allowed to occupy a chair at a time, except for children under 2.
Standing on chairs, sitting on seat backs, and placing feet on chair backs is prohibited.
Standing in the aisles, accessible platforms, vomitories or other restricted areas while an event is in progress is prohibited.
Only guests 21 years of age or older may purchase and consume alcoholic beverages in the Arena.
Guests, promoters, licensee, etc. may not sell any type of food, candy, beverages, tobacco products, souvenirs, toys, or programs in or on the Arena property. Only concessionaires contracted by or through ASM Global may sell food in and on the Arena property. Each employee doing so must wear the proper identification while selling.
Any guest caught defacing, damaging, or destroying Arena property or grounds will be brought to the immediate attention of an Event Staff Supervisor, manager or law enforcement official.
Guests wishing to demonstrate at Mohegan Sun Arena at Casey Plaza should call (570) 970-7600 for details and policies.
Mohegan Sun Arena is a smoke-free facility. To access the designated smoking area once inside an event at Mohegan Sun Arena, please go to the “Smoking Entrance” located near the West Gate Entrance. Please bring your ticket with you to gain access to the venue. There is no re-entry to the venue without your ticket.
General Guest Policies at the Mohegan Sun Arena at Casey Plaza can be adjusted at any time under the direction of Management.