Which Virtual Machine Or Virtual Machines Can Use File-level Restore

You can use the Azure Backup service to back up on-premises machines and workloads, along with Azure virtual machines (VMs). This article summarizes support settings and limitations when you back up Azure VMs by using Azure Backup.

Other support matrices include:

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• General support matrix for Azure Backup
• Support matrix for Azure Backup servers and System Center Data Protection Manager (DPM) backup
• Support matrix for backup with the Microsoft Azure Recovery Services (MARS) agent

Supported scenarios

Here’s how you can back up and restore Azure VMs by using the Azure Backup service.

Scenario Backup Agent Restore Direct backup of Azure VMs Back up the entire VM. No additional agent is needed on the Azure VM. Azure Backup installs and uses an extension to the Azure VM agent that’s running on the VM. Restore as follows: – Create a basic VM. This is useful if the VM has no special configuration, such as multiple IP addresses. – Restore the VM disk. Restore the disk. Then attach it to an existing VM, or create a new VM from the disk by using PowerShell. – Replace the VM disk. If a VM exists and it uses managed disks (unencrypted), you can restore a disk and use it to replace an existing disk on the VM. – Restore specific files or folders. You can restore files or folders from a VM instead of restoring the entire VM. Direct backup of Azure VMs (Windows only) Back up specific files, folders, or volumes. Install the Azure Recovery Services agent. You can run the MARS agent alongside the backup extension for the Azure VM agent to back up the VM at the file or folder level. Restore specific files or folders. Backup of Azure VMs to the backup server Back up files, folders, or volumes; system state or bare metal files; and app data to System Center DPM or to Microsoft Azure Backup Server (MABS). DPM or MABS then backs up to the backup vault. Install the DPM or MABS protection agent on the VM. The MARS agent is installed on DPM or MABS. Restore files, folders, or volumes; system state or bare metal files; and app data.

Learn more about using a backup server and about support requirements.

Supported backup actions

Action Support Back up a VM that’s shut down or offline Supported. Snapshot is crash consistent only, not app consistent. Back up disks after migrating to managed disks Supported. Backup will continue to work. No action is required. Back up managed disks after enabling a resource group lock Not supported. Azure Backup can’t delete the older restore points. Backups will start to fail when the limit of restore points is reached. Modify backup policy for a VM Supported. The VM will be backed up according to the schedule and retention settings in the new policy. If retention settings are extended, existing recovery points are marked and kept. If they’re reduced, existing recovery points will be pruned in the next cleanup job and eventually deleted. Cancel a backup job Supported during the snapshot process. Not supported when the snapshot is being transferred to the vault. Back up the VM to a different region or subscription Not supported.For successful backup, virtual machines must be in the same subscription as the vault for backup. Back up daily via the Azure VM extension Four backups per day: one scheduled backup as set up in the backup policy, and three on-demand backups. To allow user retries in case of failed attempts, the hard limit for on-demand backups is set to nine attempts in a 24 hour UTC period. Back up daily via the MARS agent Three scheduled backups per day. Back up daily via DPM or MABS Two scheduled backups per day. Back up monthly or yearly Not supported when you’re backing up with the Azure VM extension. Only daily and weekly are supported. You can set up the policy to retain daily or weekly backups for a monthly or yearly retention period. Automatically adjust the clock Not supported. Azure Backup doesn’t automatically adjust for daylight saving time when you’re backing up a VM. Modify the policy manually as needed. Disable security features for hybrid backup Not supported. Back up a VM whose machine time is changed Not supported. If you change the machine time to a future date/time after enabling backup for that VM, even if the time change is reverted, successful backup isn’t guaranteed. Do multiple backups per day Supported through Enhanced policy. For hourly backup, the minimum recovery point objective (RPO) is 4 hours and the maximum is 24 hours. You can set the backup schedule to 4, 6, 8, 12, and 24 hours, respectively. Note that the maximum limit of instant recovery point retention range depends on the number of snapshots you take per day. If the snapshot count is more (for example, every 4 hours frequency in 24 hours duration – 6 scheduled snapshots), then the maximum allowed days for retention reduces. However, if you choose lower RPO of 12 hours, the snapshot retention is increased to 30 days. Learn about how to back up an Azure VM using Enhanced policy. Back up a VM with a deprecated plan when the publisher has removed it from Azure Marketplace Not supported. Backup is possible. However, restore will fail. If you’ve already configured backup for a VM with a deprecated virtual machine offer and encounter a restore error, see Troubleshoot backup errors with Azure VMs. Back up VMs with docker (containers) Not supported

Operating system support (Windows)

The following table summarizes the supported operating systems when you’re backing up Azure VMs running Windows.

Scenario OS support Back up with the Azure VM agent extension – Windows 11 client (64 bit only) – Windows 10 client (64 bit only) – Windows Server 2022 (Datacenter, Datacenter Core, and Standard) – Windows Server 2019 (Datacenter, Datacenter Core, and Standard) – Windows Server 2016 (Datacenter, Datacenter Core, and Standard) – Windows Server 2012 R2 (Datacenter and Standard) – Windows Server 2012 (Datacenter and Standard) – Windows Server 2008 R2 (RTM and SP1 Standard) – Windows Server 2008 (64 bit only) Back up with the MARS agent Supported operating systems Back up with DPM or MABS Supported operating systems for backup with MABS and DPM

Azure Backup doesn’t support 32-bit operating systems.

Support for Linux backup

Here’s what’s supported if you want to back up Linux machines.

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Action Support Back up Linux Azure VMs with the Linux Azure VM agent Supported for file-consistent backup. Also supported for app-consistent backup that uses custom scripts. During restore, you can create a new VM, restore a disk and use it to create a VM, or restore a disk and use it to replace a disk on an existing VM. You can also restore individual files and folders. Back up Linux Azure VMs with the MARS agent Not supported. The MARS agent can be installed only on Windows machines. Back up Linux Azure VMs with DPM or MABS Not supported. Back up Linux Azure VMs with Docker mount points Currently, Azure Backup doesn’t support exclusion of Docker mount points because these are mounted at different paths every time. Backup Linux Azure VMs with ZFS Pool Configuration Not supported

Operating system support (Linux)

For Linux VM backups, Azure Backup supports the list of Linux distributions endorsed by Azure. Note the following:

• Azure Backup doesn’t support CoreOS Linux.
• Azure Backup doesn’t support 32-bit operating systems.
• Other bring-your-own Linux distributions might work as long as the Azure VM agent for Linux is available on the VM, and as long as Python is supported.
• Azure Backup doesn’t support a proxy-configured Linux VM if it doesn’t have Python version 2.7 or later installed.
• Azure Backup doesn’t support backing up Network File System (NFS) files that are mounted from storage, or from any other NFS server, to Linux or Windows machines. It backs up only disks that are locally attached to the VM.

Support matrix for managed pre and post scripts for Linux databases

Azure Backup provides the following support for customers to author their own pre and post scripts.

Supported database OS version Database version Oracle in Azure VMs Oracle Linux Oracle 12.x or later

Backup frequency and retention

Setting Limits Maximum recovery points per protected instance (machine or workload) 9999. Maximum expiry time for a recovery point No limit (99 years). Maximum backup frequency to a vault (Azure VM extension) Once a day. Maximum backup frequency to a vault (MARS agent) Three backups per day. Maximum backup frequency to DPM or MABS Every 15 minutes for SQL Server. Once an hour for other workloads. Recovery point retention Daily, weekly, monthly, and yearly. Maximum retention period Depends on backup frequency. Recovery points on DPM or MABS disk 64 for file servers, and 448 for app servers. Tape recovery points are unlimited for on-premises DPM.

Supported restore methods

Restore option Details Create a new VM This option quickly creates and gets a basic VM up and running from a restore point. You can specify a name for the VM, select the resource group and virtual network in which it will be placed, and specify a storage account for the restored VM. The new VM must be created in the same region as the source VM. Restore disk This option restores a VM disk, which can you can then use to create a new VM. Azure Backup provides a template to help you customize and create a VM. The restore job generates a template that you can download and use to specify custom VM settings and create a VM. The disks are copied to the resource group that you specify. Alternatively, you can attach the disk to an existing VM, or create a new VM by using PowerShell. This option is useful if you want to customize the VM, add configuration settings that weren’t there at the time of backup, or add settings that must be configured via the template or PowerShell. Replace existing You can restore a disk and use it to replace a disk on the existing VM. The current VM must exist. If it has been deleted, you can’t use this option. Azure Backup takes a snapshot of the existing VM before replacing the disk, and it stores the snapshot in the staging location that you specify. Existing disks connected to the VM are replaced with the selected restore point. The snapshot is copied to the vault and retained in accordance with the retention policy. After the replace disk operation, the original disk is retained in the resource group. You can choose to manually delete the original disks if they aren’t needed. This option is supported for unencrypted managed VMs and for VMs created from custom images. It’s not supported for unmanaged disks and VMs, classic VMs, and generalized VMs. If the restore point has more or fewer disks than the current VM, the number of disks in the restore point will only reflect the VM configuration. This option is also supported for VMs with linked resources, like user-assigned managed identity and Azure Key Vault. Cross Region (secondary region) You can use cross-region restore to restore Azure VMs in the secondary region, which is an Azure paired region. You can restore all the Azure VMs for the selected recovery point if the backup is done in the secondary region. This feature is available for the following options: – Create a VM – Restore disks We don’t currently support the Replace existing disks option. Backup admins and app admins have permissions to perform the restore operation on a secondary region. Cross Subscription Allowed only if the Cross Subscription Restore property is enabled for your Recovery Services vault. You can restore Azure Virtual Machines or disks to a different subscription within the same tenant as the source subscription (as per the Azure RBAC capabilities) from restore points. This feature is available for the following options: – Create a VM – Restore disks Cross Subscription Restore is unsupported for snapshots tier recovery points. It’s also unsupported for unmanaged VMs and VMs with disks having Azure Encryptions (ADE). Cross Zonal Restore You can use cross-zonal restore to restore Azure zone-pinned VMs in available zones. You can restore Azure VMs or disks to different zones (one of the Azure RBAC capabilities) from restore points. Note that when you select a zone to restore, it selects the logical zone (and not the physical zone) as per the Azure subscription you will use to restore to. This feature is available for the following options: – Create a VM – Restore disks Cross-zonal restore is unsupported for snapshots of restore points. It’s also unsupported for encrypted Azure VMs.

Support for file-level restore

Restore Supported Restore files across operating systems You can restore files on any machine that has the same OS as the backed-up VM, or a compatible OS. See the compatible OS table. Restore files from encrypted VMs Not supported. Restore files from network-restricted storage accounts Not supported. Restore files on VMs by using Windows Storage Spaces Not supported. Restore files on a Linux VM by using LVM or RAID arrays Not supported on the same VM. Restore on a compatible VM. Restore files with special network settings Not supported on the same VM. Restore on a compatible VM. Restore files from an ultra disk Supported. See Azure VM storage support. Restore files from a shared disk, temporary drive, deduplicated disk, ultra disk, or disk with a write accelerator enabled Not supported. See Azure VM storage support.

Support for VM management

The following table summarizes support for backup during VM management tasks, such as adding or replacing VM disks.

Restore Supported Restore across a subscription Cross-subscription restore is now supported in Azure VMs. Restore across a region Supported. Restore across a zone Cross-zonal restore is now supported in Azure VMs. Restore to an existing VM Use the replace disk option. Restore a disk with a storage account enabled for Azure Storage service-side encryption (SSE) Not supported. Restore to an account that doesn’t have SSE enabled. Restore to mixed storage accounts Not supported. Based on the storage account type, all restored disks will be either premium or standard, and not mixed. Restore a VM directly to an availability set For managed disks, you can restore the disk and use the availability set option in the template. Not supported for unmanaged disks. For unmanaged disks, restore the disk, and then create a VM in the availability set. Restore backup of unmanaged VMs after upgrading to a managed VM Supported. You can restore disks and then create a managed VM. Restore a VM to a restore point before the VM was migrated to managed disks Supported. You restore to unmanaged disks (default), convert the restored disks to managed disks, and create a VM with the managed disks. Restore a VM that has been deleted Supported. You can restore the VM from a recovery point. Restore a domain controller VM Supported. For details, see Restore domain controller VMs. Restore a VM in a different virtual network Supported. The virtual network must be in the same subscription and region.

VM compute support

Compute Support Back up VMs of a certain size You can back up any Azure VM that has at least two CPU cores and 1 GB of RAM. Learn more. Back up VMs in availability sets Supported. You can’t restore a VM in an availability set by using the option to quickly create a VM. Instead, when you restore the VM, restore the disk and use it to deploy a VM, or restore a disk and use it to replace an existing disk. Back up VMs that are deployed with Azure Hybrid Benefit Supported. Back up VMs that are deployed from Azure Marketplace (published by Microsoft or a third party) Supported. The VMs must be running a supported operating system. When you’re recovering files on the VM, you can restore only to a compatible OS (not an earlier or later OS). We don’t restore Azure Marketplace VMs backed as VMs, because these need purchase information. They’re restored only as disks. Back up VMs that are deployed from a custom image (third-party) Supported. The VMs must be running a supported operating system. When you’re recovering files on VMs, you can restore only to a compatible OS (not an earlier or later OS). Back up VMs that are migrated to Azure Supported. To back up a VM, make sure that the VM agent is installed on the migrated machine. Back up multiple VMs and provide consistency Azure Backup doesn’t provide data and application consistency across multiple VMs. Back up a VM with diagnostic settings Not supported. If the restore of the Azure VM with diagnostic settings is triggered via the Create new option, the restore fails. Restore zone-pinned VMs Supported (where availability zones are available).Azure Backup now supports restoring Azure VMs to a any availability zones other than the zone that’s pinned in VMs. This support enables you to restore VMs when the primary zone is unavailable. Back up Gen2 VMs Supported. Azure Backup supports backup and restore of Gen2 VMs. When these VMs are restored from a recovery point, they’re restored as Gen2 VMs. Back up Azure VMs with locks Supported for managed VMs. Not supported for unmanaged VMs. Restore spot VMs Not supported. Azure Backup restores spot VMs as regular Azure VMs. Restore VMs in an Azure dedicated host Supported.When you’re restoring an Azure VM through the Create new option, the VM can’t be restored in the dedicated host, even when the restore is successful. To achieve this, we recommend that you restore as disks. While you’re restoring as disks by using the template, create a VM in a dedicated host, and then attach the disks.This is not applicable in a secondary region while you’re performing cross-region restore. Configure standalone Azure VMs in Windows Storage Spaces Not supported. Restore Virtual Machine Scale Sets Supported for the flexible orchestration model to back up and restore a single Azure VM. Restore with managed identities Supported for managed Azure VMs. Not supported for classic and unmanaged Azure VMs. Cross-region restore isn’t supported with managed identities. Currently, this is available in all Azure public and national cloud regions. Learn more. Back up trusted launch VMs Backup is supported. Backup of trusted launch VMs is supported through Enhanced policy. You can enable backup through a Recovery Services vault, the pane for managing a VM, and the pane for creating a VM. Feature details – Backup is supported in all regions where trusted launch VMs are available. – Configuration of backups, alerts, and monitoring for trusted launch VMs is supported through the backup center. – Migration of an existing Gen2 VM (protected with Azure Backup) to a trusted launch VM is currently not supported. Learn how to create a trusted launch VM. – Item-level restore is supported for the scenarios mentioned here. Note that if the trusted launch VM was created by converting a Standard VM, ensure that you remove all the recovery points created using Standard policy before enabling the backup operation for the VM. Back up confidential VMs The backup support is in limited preview. Backup is supported only for confidential VMs that have no confidential disk encryption and for confidential VMs that have confidential OS disk encryption through a platform-managed key (PMK). Backup is currently not supported for confidential VMs that have confidential OS disk encryption through a customer-managed key (CMK). Feature details – Backup is supported in all regions where confidential VMs are available. – Backup is supported only if you’re using Enhanced policy. You can configure backup through the pane for creating a VM, the pane for managing a VM, and the Recovery Services vault. – Cross-region restore and file recovery (item-level restore) for confidential VMs are currently not supported.

VM storage support

Component Support Azure VM data disks Support for backup of Azure VMs is up to 32 disks. Support for backup of Azure VMs with unmanaged disks or classic VMs is up to 16 disks only. Data disk size Individual disk size can be up to 32 TB and a maximum of 256 TB combined for all disks in a VM. Storage type Standard HDD, Standard SSD, Premium SSD. Backup and restore of zone-redundant storage disks is supported. Managed disks Supported. Encrypted disks Supported. Azure VMs enabled with Azure Disk Encryption can be backed up (with or without the Microsoft Entra app). Encrypted VMs can’t be recovered at the file or folder level. You must recover the entire VM. You can enable encryption on VMs that Azure Backup is already protecting. You can back up and restore disks encrypted via platform-managed keys or customer-managed keys. You can also assign a disk-encryption set while restoring in the same region. That is, providing a disk-encryption set while performing cross-region restore is currently not supported. However, you can assign the disk-encryption set to the restored disk after the restore is complete. Disks with a write accelerator enabled Azure VMs with disk backup for a write accelerator became available in all Azure public regions on May 18, 2022. If disk backup for a write accelerator is not required as part of VM backup, you can choose to remove it by using the selective disk feature. Important Virtual machines with write accelerator disks need internet connectivity for a successful backup, even though those disks are excluded from the backup. Disks enabled for access with a private endpoint Not supported. Backup and restore of deduplicated VMs or disks Azure Backup doesn’t support deduplication. For more information, see this article. Azure Backup doesn’t deduplicate across VMs in the Recovery Services vault. If there are VMs in a deduplication state during restore, the files can’t be restored because the vault doesn’t understand the format. However, you can successfully perform the full VM restore. Adding a disk to a protected VM Supported. Resizing a disk on a protected VM Supported. Shared storage Backing up VMs by using Cluster Shared Volumes (CSV) or Scale-Out File Server isn’t supported. CSV writers are likely to fail during backup. On restore, disks that contain CSV volumes might not come up. Shared disks Not supported. Ultra disks Supported with Enhanced policy. Supported regions. – Configuration of Ultra disk protection is supported via Recovery Services vault and via virtual machine blade. – Cross-region restore is currently not supported for machines using Ultra disks. – GRS type vaults cannot be used for enabling backup. – File-level restore is currently not supported for machines using Ultra disks. Premium SSD v2 Supported with Enhanced policy. Supported regions. – Configuration of Premium SSD v2 disk protection is supported via Recovery Services vault and via virtual machine blade. – Cross-region restore is currently not supported for machines using Premium v2 disks and GRS type vaults cannot be used for enabling backup. – File-level restore is currently not supported for machines using Premium SSD v2 disks. Temporary disks Azure Backup doesn’t back up temporary disks. NVMe/ephemeral disks Not supported. Resilient File System (ReFS) restore Supported. Volume Shadow Copy Service (VSS) supports app-consistent backups on ReFS. Dynamic disk with spanned or striped volumes Supported, unless you enable the selective disk feature on an Azure VM. VMs with encryption at host Supported Disks with enabled Data Access with Microsoft Entra authentication for disk upload/download Not Supported Storage Replicas Not supported

VM network support

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Component Support Number of network interfaces (NICs) Supported up to the maximum number for a specific Azure VM size. NICs are created when the VM is created during the restore process. The number of NICs on the restored VM mirrors the number of NICs on the VM when you enabled protection. Removing NICs after you enable protection doesn’t affect the count. External or internal load balancer Supported. Learn more about restoring VMs with special network settings. Multiple reserved IP addresses Supported. Learn more about restoring VMs with special network settings. VMs with multiple network adapters Supported. Learn more about restoring VMs with special network settings. VMs with public IP addresses Supported. Associate an existing public IP address with the NIC, or create an address and associate it with the NIC after the restore is done. Network security group (NSG) on a NIC or subnet Supported. Static IP address Not supported. A new VM that’s created from a restore point is assigned a dynamic IP address. For classic VMs, you can’t back up a VM with a reserved IP address and no defined endpoint. Dynamic IP address Supported. If the NIC on the source VM uses dynamic IP addressing, the NIC on the restored VM will also use it by default. Azure Traffic Manager Supported.If the backed-up VM is in Traffic Manager, manually add the restored VM to the same Traffic Manager instance. Azure DNS Supported. Custom DNS Supported. Outbound connectivity via HTTP proxy Supported. An authenticated proxy isn’t supported. Virtual network service endpoints Supported. Storage account settings for a firewall and a virtual network should allow access from all networks.

Support for VM security and encryption

Azure Backup supports encryption for in-transit and at-rest data.

For network traffic to Azure:

• The Backup traffic from servers to the Recovery Services vault is encrypted via Advanced Encryption Standard 256.

• Backup data is sent over a secure HTTPS link.

• Backup data is stored in the Recovery Services vault in encrypted form.

• Only you have the encryption key to unlock this data. Microsoft can’t decrypt the backup data at any point.

For data security:

• When you’re backing up Azure VMs, you need to set up encryption within the virtual machine.
• Azure Backup supports Azure Disk Encryption, which uses BitLocker on virtual machines running Windows and uses dm-crypt on Linux virtual machines.
• On the back end, Azure Backup uses Azure Storage service-side encryption to help protect data at rest.

Machine In transit At rest On-premises Windows machines without DPM or MABS Azure VMs On-premises or Azure VMs with DPM On-premises or Azure VMs with MABS

VM compression support

Azure Backup supports the compression of backup traffic. Note the following:

• For Azure VMs, the VM extension reads the data directly from the Azure storage account over the storage network. It isn’t necessary to compress this traffic.
• If you’re using DPM or MABS, you can save bandwidth by compressing the data before it’s backed up.

Machine Compress to DPM/MABS (TCP) Compress to vault (HTTPS) On-premises Windows machines without DPM or MABS Not applicable Azure VMs Not applicable Not applicable On-premises or Azure VMs with DPM On-premises or Azure VMs with MABS

Next steps

• Back up Azure VMs.
• Back up Windows machines directly, without a backup server.
• Set up MABS for backup to Azure, and then back up workloads to MABS.
• Set up DPM for backup to Azure, and then back up workloads to DPM.

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