HomeWHOAscensionPoint Recovery Services: Who Do They Collect For?

AscensionPoint Recovery Services: Who Do They Collect For?

Updated on Author: Sergei Lemberg

AscensionPoint Recovery Services, also known as APRS, is a well-known debt collection agency that often receives consumer complaints regarding debt harassment. If you’ve been contacted by them, it’s essential to understand who they are, why they might be reaching out, and how you can stop them.

What Sets AscensionPoint Recovery Services Apart?

AscensionPoint Recovery Services (APRS) is a third-party collection agency based in Minnesota. They specialize in collecting delinquent accounts from the estates of deceased individuals. However, APRS has faced allegations of violating the Fair Debt Collection Practices Act (FDCPA). These allegations include making false statements and using abusive language in an attempt to collect a debt. If APRS has contacted you regarding past-due collection items, it’s crucial to understand your rights before responding.

Is AscensionPoint Recovery Services Legitimate?

Yes, they are. According to the Better Business Bureau (BBB), AscensionPoint Recovery Services, LLC, was founded and incorporated in 2007. The BBB established a profile page for APRS in 2008, listing them as a collection agency and debt consolidation service. Buzzfile estimates their annual revenue at $7.7 million, with a staff of 77 employees at their headquarters.

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Who Does AscensionPoint Recovery Services Collect For?

AscensionPoint Recovery Services primarily focuses on recovering debts from deceased individuals’ estates. They describe themselves as a nationally licensed decedent debt vendor based near Minneapolis, Minnesota. APRS prides itself on providing the best decedent debt solutions to credit grantors and service providers. Their commitment to their clients has earned them recognition as a leader in the decedent debt recovery industry.

Their website offers several helpful resources for consumers, including a payment portal, consumer resources page, and careers and employment information. The About Us page provides insights into the company’s founders and emphasizes their commitment to client profitability and improved recovery rates while maintaining core values.

For detailed information about their services, consumers can visit the consumer resources page on the APRS website. Here, APRS strives to provide legal information about the decedent debt recovery process to help consumers make informed decisions. They also offer frequently asked questions, links to grief counseling websites, and a self-help site with probate process information.

APRS values data security and compliance, considering them as their highest priorities. Their security page provides comprehensive information about their compliance with the PCI Data Security Standard and the ISO 27002 Framework for Best Practices. Additionally, site visitors can find contact information on their consumer resources page to submit complaints.

It is worth noting that APRS’s website does not provide direct links or references to consumer protection laws or enforcement agencies.

Complaints Against AscensionPoint Recovery Services

According to the BBB, there have been 18 complaints closed against APRS in the last three years, with seven closed in the previous 12 months. Most of these complaints involved billing and collections issues, although some mentioned problems with customer service. Additionally, APRS has received 18 negative reviews. The Consumer Financial Protection Bureau (CFPB) has closed 15 complaints against APRS since April 2015. Furthermore, there have been at least two cases of civil litigation involving APRS listed on Justia.

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Contact Information for AscensionPoint Recovery Services

If you need to reach AscensionPoint Recovery Services, you can contact them at:

AscensionPoint Recovery Services, LLC
200 Coon Rapids Blvd NW, Ste. 200
Coon Rapids, MN 55433-5867
Telephone: (763) 235-3710
Website: http://www.ascensionpoint.com/

Legal Concerns: Lawsuits and Wage Garnishment

It is unlawful for a debt collector to threaten to sue you or garnish your wages without valid reasons. While it is unlikely that APRS would sue you for a debt you don’t owe or cannot validate, some debt collection agencies have been known to take debtors to court and garnish wages after obtaining a default judgment. If you believe you might face such a situation, it is wise to contact an attorney as a precaution.

Filing a Lawsuit Against AscensionPoint Recovery Services

Absolutely! You can sue a debt collector. If you need to enforce your rights or seek compensation for violations, filing a lawsuit is an option. Federal laws provide individuals like you with the means to seek monetary damages in court. For instance, the FDCPA enables consumers who have been violated to recover damages of up to $1,000, in addition to attorney fees and court costs.

Protection Against Harassment

Federal laws, such as the Fair Debt Collection Practices Act (FDCPA), protect you from the abusive behavior of collection agencies. Prohibited actions include the use of threatening or abusive language, harassment, and the dissemination of false or misleading information to collect a debt. The Fair Credit Reporting Act (FCRA) regulates how collection agencies and creditors report delinquent debts to credit bureaus. Additional consumer protections stem from the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA).

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Seeking Assistance for Debt Collection Harassment

If you’ve experienced any of the following, you may have a case:

  • Receiving numerous weekly calls from third-party collection agencies
  • Receiving early morning or late-night calls from debt collectors
  • Receiving work-related calls from debt collection agencies
  • Collectors contacting your family, friends, neighbors, or coworkers
  • Threats of violence, lawsuits, or arrest
  • Debt collectors attempting to collect more than what you owe
  • Threats of negative credit reporting
  • Attempts by debt collectors to intimidate you
  • Accusations of criminal activity
  • Use of obscene language during collection attempts
  • Receiving automated robocalls to collect a debt

Testimonials from Our Clients

Here are a few words from clients we have helped:

“Thank you and your staff for the exceptional work you did on my behalf in dealing with a debt collector. I’ve not experienced the level of professionalism, care, timeliness in follow-through, and financial compensation obtained through your firm.”

“I won’t be afraid to contact you or recommend your services to others for debt collection difficulties. Please keep up the outstanding work you do, and again, thank you for helping me through this challenging time. I am most grateful.”

“I did not realize I’d be getting any money from this wretched affair. I’m taken aback by what you have achieved on my behalf.”

Assistance with Credit Report Issues

If you require help with removing AscensionPoint Recovery Services from your credit report, we are here to assist you. Contact us today.

Remember, knowing your rights and seeking professional advice can lead to a successful resolution in dealing with debt collection agencies like AscensionPoint Recovery Services.

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