HANDGUNS
If the gun is owned by the original owner then the original owner should send the gun back to EAA at: EAA CORP. ATTN: SERVICE DEPT 1426 WEST KING ST COCOA, FL 32922
Please include all contact information including your phone number in letter form and a copy of the purchase receipt along with the gun.
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*Please document and retain the serial number of the gun for your records.*
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If the gun is a used handgun and the owner is not the original owner, then the factory warranty is no longer valid. EAA will still service the used handgun, but there will be an estimate for the repair. The service tech(s) will not begin repair work until the customer has been notified with an estimate for the repair.
LONG GUNS
If it is a long gun and is owned by the original owner, the gun can be sent to EAA for repair. This will require that the gun to be returned to our service department at: EAA CORP. ATTN: SERVICE DEPT 1426 WEST KING ST COCOA, FL 32922
Please include all contact information including your phone number in letter form and a copy of the purchase receipt.
*Please document the serial number of the gun for your records. Some long guns only have a 1 year warranty.*
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If the gun is a used long gun and the owner is not the original owner, then the factory warranty is no longer valid. EAA will still service the used gun; but there will be an estimate for the repair. This will require the gun to be returned to our service department.
Please include all contact information including your phone number in letter form for the service tech(s) to reach you with an estimate of service repair. The service tech(s) will not begin repair work until the customer has been notified with a estimate for the repair.
RETURN SHIPPING
A) Handguns: If sent via A FFL Dealer, return freight is $20 and shipped via USPS. If not sent via an FFL holder, return freight is $60, shipped via UPS next day air. (This is the law) B) Long Guns: Return freight is $20, shipped via UPS ground. C) For the fastest return of your firearm: It is recommended that you include your email and billing address with your firearm when you ship it in for repair. This will help to expedite the return shipping process. If the information is not included along with your firearm, EAA Corp. service department will call to receive payment prior to return shipment.
*Costs may vary depending on location and method of shipment. Costs listed above are an estimate and represent the typical return freight prices.*
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