As a family, we all grew up in the business, and were all born and raised in East Longmeadow and Longmeadow. We started young, working summers at our various senior housing properties doing landscaping, office work, and activities with the residents. As we advanced into college, we all worked in every single department of our family’s business, spending months upon months learning the ins and outs of every aspect of what we do. We spent time working at every site and every business, Integra included. Our business skills evolved over the years, and in 2016, our generation took the reins.
Our family business is vertically integrated. It is unusual in that it starts with real estate development, raising capital, and building our own communities. From there, it is handed off to the operations team, where we manage and run all of our sites. The growth we have experienced over the past 15 years has been fast-paced and an exciting challenge.
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While assisted living has evolved immensely over the years, we have held true to who we are. We are Family. Our goal is to welcome our residents into that family, treat them like family, and give them a truly wonderful experience in their golden years. At The Arbors and Ivy, we offer assisted living, independent living, respite stays and memory care support.
Our buildings are warm, inviting and home-like. Each of our residents has their own private apartment with a full kitchenette, private bathroom, living room and bedroom. Assisted living needs are diverse and vary from person to person, so each resident receives an individualized service care plan designed for them. Assisted living is a smart option for those who could benefit from assistance with everyday tasks such as bathing, dressing, preparing meals and managing medications.
Our staff members are dedicated to meeting the individualized needs of each resident 24/7. Our communities are designed to provide opportunities for residents to enjoy a life they choose, while still experiencing the comforts of home. We provide a variety of living options, amenities, assistance, services, dining options, social programs, and customized care.
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There is a lot to be said for socialization. We believe in creating an engaging, stimulating environment that benefits the mind, body and soul of our residents. We promote a lifestyle of health and wellness, with programs that benefit brain health, physical fitness and more. Our residents create friendships and find camaraderie, which provides a quality of life that they might not otherwise experience.
At The Arbors and Ivy, we also offer respite services for short-term or trial stays. Whether you need a break from caregiving, need somewhere safe after a rehabilitation stay, or are just unsure if assisted living is right for you, we have fully furnished apartments that are move-in ready!
Integra Home Health offers personal healthcare services for those who feel more comfortable staying at home, but need additional support beyond the basic assisted living services. Integra’s staff can work alongside hospice agencies and also provide services to those in senior housing and nursing homes. Home care is a wonderful solution to support family caregivers who are trying to take care of their loved ones, while also balancing their own families, jobs and lives. We provide transportation to doctor appointments, as well companion services to keep someone company, spend quality time, reminisce, and play games. We also offer a variety of personal care and memory care services provided right in clients’ own homes.
We have been on the other side of caregiving for loved ones and know how overwhelming and stressful it can be. There are so many options these days for seniors, and it can be challenging to know where to begin, what is most important, what questions to ask, how to afford it, how to have the conversation with your loved one, amongst so many other questions and concerns. We have spent years fine-tuning answers to all of these questions and creating processes to make this confusing and foreign experience easier on you and your loved one.
Doing your research and comparing options is a key part of the process. Our website is a great resource filled with blogs, guides and educational resources to answer any questions you may have. Our communities have educated and experienced Marketing Directors to assist you through all aspects of the process.
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We have always felt it is important that our residents have options in order to make our services more affordable, and we understand how scary it can be to fear running out of money. At The Arbors and Ivy, we have multiple affordable programs and can assist you in determining the best long-term financial plan for your loved one.
Most recently, the Covid-19 pandemic has proven difficult for all individuals and all industries. The lockdown was especially hard on the elderly and their loved ones. Families being unable to see each other during such a critical time in life was hard to endure for both the residents and their loved ones. At times, it was absolutely heartbreaking. The pandemic has changed so much about our world and how we navigate it now. It has created obstacles we could never have seen coming with supply and demand issues, the industry staffing crisis, as well as increased costs of living and ongoing confusion about how to go about our day-to-day. One thing that holds true is the fact that hard times are best endured in community with others. Our family’s pursuit of quality, home-like care in each of our assisted living communities aligns with that fact.
After a lifetime spent in the family business and in the senior living industry, it feels we have seen and experienced it all. Our goal is to use everything we have learned, along with our strong family values and determined work ethic, to help other families in need. Being there for your loved one in the late stages of their life is so important, but it looks different for each family. Whichever option your family chooses—whether staying at home or moving to an assisted living community—we are here for you.
Fifty six years later, the passion our grandparents and parents had for this family business still carries strong through each one of us. We have dedicated our lives to perfecting this craft and we believe our love and dedication for what we do can be felt in our communities. We have not only solidified our company’s place in the ever-growing senior living industry, but we have also left our mark as the rare third generation of a family business. For that, we couldn’t be more proud.
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