Snapchat allows you to save your favorite snaps within your chats and Snapchat Memories. Later, you can export those snaps to your phone’s camera roll and share them outside the app. Exporting snaps to your phone’s camera roll is simple. Unfortunately, it does not always go as smoothly as expected.

If Snapchat is your go-to app for capturing moments of your daily life, issues with its export feature can quickly spoil your experience. Fortunately, it’s possible to fix this problem with the solutions outlined below. So, let’s take a look.

1. Check Your Internet Connection

A spotty internet connection could prevent you from saving snaps to your Android or iPhone. You can confirm if your internet connection works fine by opening an app, such as YouTube, and streaming a video.

If you also experience issues in other apps, try switching to a different network connection and see if that helps.

2. Force Close and Reopen the Snapchat App

At times, Snapchat’s app processes may become stuck or glitch on your Android or iPhone, affecting the app’s functionality. If it’s nothing major, restarting the Snapchat app should get it to work as before.

To force-close Snapchat on your Android, long-press on its app icon and tap the info icon from the menu that appears. Tap the Force stop option on the App info page at the bottom.

The iPhone users can swipe up from the bottom of the screen (or press the Home Screen button twice) to access the app switcher. Tap on the Snapchat card and swipe upwards to close the app.

Reopen the Snapchat app after this and try to export some snaps to your camera roll.

3. Allow Snapchat to Access Local Storage (Android)

Apps like Snapchat need permission to access your phone’s storage to save content locally. If you have previously denied Snapchat access to your phone’s local storage, you won’t be able to export snaps to the camera roll. Here’s how you can change that.

Step 1: Long-press on the Snapchat app icon and tap the info icon from the resulting menu.

Step 2: Tap on Permissions.

Step 3: Tap on Photos and videos. Then, select Allow from the following menu.

Restart Snapchat after this and check if the issue persists.

4. Sign Out and Sign Back In

Snapchat might not be letting you export photos and videos due to an authentication issue with your account. You can try signing out of the app and signing back in to resolve the issue.

Step 1: Open the Snapchat app on your Android or iPhone.

Step 2: Tap the profile icon at the top-left corner and then tap the gear-shaped icon at the top-right corner to open the settings menu.

Step 3: Scroll down to the end of the page and tap Log Out. Then, select Log Out again when the prompt appears.

5. Clear Snapchat App Cache

As you use Snapchat on your phone, the app collects cache data to deliver a snazzy experience whenever you use it. The problem occurs when this data gets old and starts interfering with the app. For such instances, Snapchat lets you clear cache data directly from its settings menu. The following steps will work for Android and iPhone.

Step 1: Open the Snapchat app on your phone.

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Step 2: Tap on the profile icon at the top-left corner.

Step 3: Tap the gear icon at the top-right corner to open Snapchat Settings.

Step 4: Scroll down to Account Actions and tap the Clear Cache option. Select Continue to confirm.

6. Check Snapchat Server Status

Even popular services like Snapchat can experience server outages at times. When this happens, some of the app features may fail to work as expected. To overrule this possibility, you can visit a website like Downdetector to check Snapchat’s server status.

Visit Downdetector

If others are experiencing similar issues, you will notice huge spikes in the outage report graph. In that case, you must wait before Snapchat fixes the issue from their end.

7. Update the Snapchat App

If you still can’t export snaps to the camera roll, there may be an issue with the Snapchat app on your phone. You can check if a new version of the app is available by heading over to the Play Store (Android) or App Store (iPhone). If an update is available, install it and then check if the issue is still there.

Snapchat for Android

Snapchat for iPhone

Time to Export Some Snaps

It can be annoying when Snapchat won’t let you download your favorite snaps and memories to your phone. After all, disappearing messages may be fun, but some snaps are worth keeping. Apply the fixes mentioned above one by one to resolve Snapchat’s export feature not working issue on your Android or iPhone.

Source: https://t-tees.com
Category: WHY