Why Is My TV Constantly Losing WiFi Connection?

Is your TV frequently disconnecting from your WiFi network? This can be frustrating, especially when you’re in the middle of streaming your favorite shows or movies. However, there are several steps you can take to resolve this issue and enjoy uninterrupted viewing. Let’s explore some troubleshooting methods that can help you get your TV connected again.

Check Your TV Network Status

After performing a power reset on your modem/router and still experiencing WiFi connection issues, it’s essential to check the network status of your TV. The Network Settings icon or messages on the TV menu screen will indicate the status of your connection. The appearance may vary depending on the model and Android OS version of your TV. Follow the steps below based on the model year of your TV:

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For W8L, X64L_X70L_X74L_X75L, X77L_X78L, W8K, X74K_X75K, W8, X7, and X74H_X75H series:

• Check the network status on your TV and follow the suggested troubleshooting steps provided.

For 2020 and later models:

• Check the network status on your TV and follow the suggested troubleshooting steps provided.

For 2019 and earlier models:

• Check the network status on your TV and follow the suggested troubleshooting steps provided.

General Troubleshooting

If the above steps don’t resolve the issue, here are some general troubleshooting methods you can try:

1. Weak Wi-Fi Signal Strength: Position your router close to your TV and check if the signal strength has improved.

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   Proximity to Router: Ensure that your TV is at least 1 meter (3 feet) away from the router.

3. Network Congestion: If other devices on the same network are downloading large files, such as videos, it may impact the network speed. Wait until the activity is completed or canceled, and then try again.

4. Internet Connection: Ensure that your modem/router is connected to the internet by following these steps:

   • Check that the internet cable going into your modem is securely connected.
   • If you have a separate router, ensure the cable going from the modem to the router is securely connected.
   • Disconnect the power from the modem/router for approximately 60 seconds, then reconnect and ensure it’s turned on.
   • Wait for your modem/router to establish an internet connection.
   • Check for internet connectivity on other devices (smartphone, tablet, computer, etc.). If you don’t have internet, contact your service provider for assistance.

5. Interference from Other Wireless Devices: Power off any wireless devices or electric equipment like microwave ovens that may interfere with your TV’s Wi-Fi performance. Additionally, consider changing the location of your TV to minimize electromagnetic interference. Here are some devices and environments that may cause electromagnetic interference:

   • Devices: Microwave ovens, cordless phones, garage door openers, wireless toys.
   • Environments: Locations near large transmission lines, locations that generate static electricity, locations with walls, decks, or doors with metal surfaces.

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   Frequency Band Setting: Check the frequency band setting of your router, especially if it’s a dual-band router. If both the 5GHz and 6GHz frequencies are available, it’s recommended to use one of those frequencies. (Note: The availability of the 6GHz frequency band depends on your country).

7. Ethernet Connection: If you have an ethernet cable connected to your TV, try disconnecting it while using Wi-Fi.

8. Internet Protocol (IP) Control Setting: Verify that the IP Control setting on your TV is turned on. If it’s off, try setting it to on.

By following these troubleshooting methods, you should be able to solve the issue of your TV constantly losing its WiFi connection. Enjoy uninterrupted streaming and TV viewing once again!

Source: https://t-tees.com
Category: WHY