A lot of android phone and iPhone users struggle to fix the issue of Youtube crashing on their phone. The YouTube mobile app is probably the best way to watch your favorite videos on YouTube. Not just that it allows you to save videos offline and download videos, the YouTube app makes it convenient to navigate through the platform. And what’s more, it is mobile friendly than using the regular website on your phone. But, one exasperating problem users have faced using the YouTube app is the notorious pop-up notification that says “YouTube keeps stopping” every time they try to open it.
While this can baffle you, a wide range of reasons such as low storage, system glitches, app bugs, and can cause it more; but you can fix it – yourself – with just a few clicks into your phone. And that’s what we’re here for. Follow the 8 solutions below step-by-step when YouTube keeps crashing on your device to rid of it. The solutions work for the YouTube Music app as well.
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Step 1. Force close the YouTube app
Straight-up, we recommend you restart the YouTube app before you try anything else on this page. Apps can misbehave after staying idle in the background for too long after another app tries to kill it, or just for any reason. But a quick way to fix “YouTube keeps stopping” on your device is by restarting the YouTube app itself.
Doing this forces YouTube to close the old session and start a new one, and help fix the problem you’re currently facing. Follow these steps to force stop the YouTube app on Android.
- Tap the Settings app on your device to launch it.
- Click the Apps & Notification tab, then click See all apps to view all your applications.
- Scroll to YouTube and open it.
- On the interface, hit Force stop to close the YouTube app.
Relaunch YouTube manually to check if the “YouTube keeps stopping” problem has been rectified. If not, we have tons of other solutions below! Keep trying them until you find a perfect solution.
Step 2. Clear the app cache
Suppose restarting YouTube didn’t do the trick; another thing to do when YouTube keeps crashing is to clear its app cache. You watch videos on YouTube several hours a day, and during the period, the app caches several data to make it work efficiently. But sometimes, where the cached files get corrupted or outdated, the YouTube app might keep crashing.
- Follow the same steps mentioned in the 1st solution above.
- When you open the YouTube app info interface, click on Storage & Cache
- Click the Clear cache button to erase the cached data. Do not tap the Clear data button, for now, so you won’t lose your YouTube downloads.
Go back once and force stop the YouTube app again to make the changes effective, then try re-launching it to check its status.
Step 3. Update/downgrade Android System Web View
If YouTube or YouTube Music keeps crashing on your Android smartphone, you might also face an issue many users faced on Android in March 2021. Many people, including me, experienced apps crashing again and again for no apparent reason.
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But they soon fixed the issue as Google announced that a recent update to the Android System WebView app caused the problem and confirmed they have fixed it in the latest update. So, if YouTube keeps crashing on your device, simply head over to the Play Store to update Android System WebView, and restart your phone.
Here’s a breakdown of what you need to do:
- Ensure you’re connected to the internet and open the Play Store app on your device
- In the search bar, enter Android System WebView and search. ‘
- Click the app on the list and tap the Update button to install it.
Try launching YouTube now to see the latest update. In case it’s still not working, you may try uninstalling updates (downgrading) Android System WebView instead:
- Go back to the WebView download page on the Play Store.
- Tap the Uninstall button to downgrade it.
- Follow the next solution below before you re-open YouTube.
Step 4. Reboot your device
If you’re familiar with fixing issues on your device, you probably know by now how effective it is to reboot your phone. It’s not just a gimmick or a mere word of mouth. Restarting any gadget can fix many problems you have with it on the go – without having to endure much stress.
It’s uncomplicated since you don’t have to pass through many processes manually. Just restart your phone, and it closes all running processes, clears the files boggling the system, and refreshes the entire system.
In case you’ve not restarted your phone once in a lifetime, you can do so by long-pressing the power button and selecting Restart from the options. Alternatively, press and keep holding the Power button for 10 seconds to reboot your Android device.
Step 5. Install YouTube updates on availability
One way to stay out of trouble on Android is to keep your apps up-to-date. This ensures you have the latest security patch, bug fixes, performance improvements, features, and more. And if the YouTube or YouTube Music app keeps stopping on your phone, a recent change on the app package or phone system might have caused it. Meanwhile, the only way to get rid of that is by updating it.
Follow these steps to update YouTube on your phone.
- Open the Play Store and search for
- Select the official YouTube app on the list.
- And below it, click the Update button, if available, to install the latest version of YouTube.
Step 6. Insufficient storage? Free up your phone storage
If you made it this far on this page and YouTube keeps stopping on your phone, it’s time to check your phone storage. Running on low storage on Android can pose many issues, including the one you’re facing currently. You need little work to fix that. First, you need to go to Settings > Storage > Internal Storage to view the left storage.
If your storage is getting low, try uninstalling unused apps, unnecessary files, movies you’ve watched, and more. Just ensure you have enough storage for your apps to play with or better still you can make use of an SD card.
Step 7. Check for system update
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When you now have enough free storage and YouTube has not stopped crashing, check for updates on your phone and install it on availability. This ensures you have the latest security patch, bug fixes, and improved overall software experience.
As new they release new updates and security patches, outdated devices might not be able to run updated apps. So, it’s crucial to keep your devices updated to stay away from issues. To check and install system updates on your phone, visit Settings > System > System Updates. From there, you’ll see the latest update for your device.
If YouTube keeps stopping after installing system updates, you’re not out of luck yet. Try the last solution below.
Step 8. Remove & reinstall the YouTube app
Up from the first solution on this page, we can tell how hard you’ve been trying to make YouTube work again on your device. But if none of the above solutions has worked for you, the last thing you can try is reinstalling the YouTube app.
It works most time, as it clears all the YouTube files and bugs stored on your device. But you might part is that you could lose your downloads. So, if you have many videos you’ve not watched on YouTube, we’re sorry about that. You just have to let them go.
When you’re ready, it’s pretty easy to reinstall YouTube, just follow the steps below.
- From your app drawer, locate and open the Play Store
- Tap the search bar at the top of the screen, enter YouTube, and search!
- Select Uninstall on the screen and wait for a few seconds to remove YouTube.
- After that, tap the Update (or Install) button next to it to reinstall YouTube.
Need Further Help? Contact Carlcare
Whatever the issue is that you cannot handle, book a Carlcare service reservation, and we got you covered. Carlcare is the official after-sales service center for all Infinix, Tecno, Itel, Oraimo and Syinix brands.
Carlcare provides support services in the form of professional repair and maintenance service ensuring that your phone is kept in optimal shape while you enjoy using it. You won’t find a better phone support service out there.
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Source: https://t-tees.com
Category: WHY
