FanDuel is a reputable sports betting and DFS platform in the US, which has strict requirements for its players. If you’re wondering, “Why is my FanDuel account suspended?”, there may be several causes.
Your FanDuel account may have been locked due to self-exclusion, an investigation, or many other reasons. In this guide, we’ll explore the most common reasons for your account being suspended and how you can get it unlocked.
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Why is my FanDuel account suspended?
If you tried to access your FanDuel account but it has been suspended, it can be very frustrating – especially if you aren’t aware of any issues. Whatever the reason for your FanDuel account being suspended, there may be a way to get back in.
Let’s start with some of the main reasons why your FanDuel account could be locked and some solutions for reactivating your account.
Self-Exclusion
FanDuel takes the safety and security of its players very seriously. Like most online betting platforms, you have the option to exclude yourself from the site to support you in playing responsibly. FanDuel also offers a range of resources that can help encourage you to have positive experiences.
When you enter into self-exclusion, your account will be locked for at least a year. If you only require a short break from the site, you can request a timeout instead. Additionally, you will be automatically unsubscribed from the mailing lists and all upcoming entries will be canceled. In short, think twice before activating the self-exclusion tool.
Account verification issues
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When registering an account with FanDuel, you are requested to provide a copy of your ID, such as a driver’s license or passport, to validate your identity. If you have supplied the documents but have later found your account locked, the operator may have found an issue. Until it’s resolved, they may lock your account without prior notice.
For example, they may find that you already have an active account and, as multiple accounts aren’t allowed, this is a sure way to get your account locked. Another issue might be that the operator may believe that you have provided them with false details, which breaches their T&Cs.
VPN
Online sports betting and DFS aren’t legal throughout the entire US. As a result, some players may turn to using a VPN to access sites that aren’t regulated in their area. If you attempt to play from outside the states where FanDuel is legal, your account will be locked. This is very serious and may even lead up to FanDuel banning your IP address.
Suspicious activity
Your FanDuel account may have been suspended due to absolutely no fault of your own. You may receive an email informing you that your FanDuel account is suspended after suspicious activity. If the operators feel that your account has been hacked, they will close your account immediately to safeguard your personal and banking details.
Reason for suspensionPossibility of recovering the account Self-exclusion✅ Verification issues✅ Using a VPN❌ Suspicious activity✅
FanDuel account suspended after winning
If you notice that your FanDuel account is suspended after winning a bet, you may very well be wondering, “Is FanDuel sportsbook legit?”; but rest assured, FanDuel only does this to keep you safe. It’s usually a simple reason such as inconsistent activity on your account.
FanDuel has strict safety systems in place that monitor your activity. If it flags something up as inconsistent, your account may be locked temporarily. For example, if you have lost a lot previously and suddenly get a big win – this may be flagged up – or perhaps you have placed a bet that you don’t usually, which is inconsistent with your betting style.
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Either way, something has made the operators think that something isn’t right. All you need to do is contact the support team and explain the situation and, if all goes well, your account should be restored in no time. Then you can get back to your favorite pastime and look into the FanDuel withdrawal time for your winnings.
Can I unlock my FanDuel account?
Depending on the reasons why your FanDuel account is suspended, you may be able to get back in. Assuming that everything is above board, you should find that restoring your account is an easy task. All you have to do is get in touch with the customer support team and explain that your account has been locked.
The support team will aim to respond to you within 48 hours and they will be able to explain why steps were taken to suspend your account in the first place. You can then request that your account be reactivated.
Keep in mind that a common mistake that players make is attempting to log in using the wrong details too many times. It may be a simple case of resetting your password to get back into your FanDuel account.
FanDuel account suspension – Pros and cons
Here are a few of the highlights from our experiences dealing with FanDuel account suspensions, which goes to show that this is not an arbitrary measure:
Conclusion: Restoring your account should be easy
Your account may have been locked for your safety or perhaps there are concerns over proving your identity. Despite that, as long as you have done everything correctly, there’s nothing to worry about. The support team will be able to assist you in getting your account back up and running in no time.
As we end this article, we hope that you have gained insight into some of the common reasons why FanDuel accounts can be suspended. Usually, as long as it’s a straightforward issue, it can be resolved promptly. If you want, you can even bookmark this guide to use whenever your account gets banned!
FanDuel account suspended FAQs
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