HomeWHYWhy Is My Daily Pay Account Banned

Why Is My Daily Pay Account Banned

Last updated: November 09, 2023

Welcome to the DailyPay Program!

By using the DailyPay Program, you agree to these Program Terms, the DailyPay Cycle Payment Terms available at https://www.dailypay.com/legal/cycle-terms/, the DailyPay Terms of Service available at https://www.dailypay.com/legal/terms-of-service/, and the DailyPay Reward Payment Terms available at https://www.dailypay.com/legal/reward-terms/. Please read these Program Terms, the DailyPay Cycle Payment Terms, the DailyPay Terms of Service, and the DailyPay Reward Payment Terms carefully. Capitalized terms used in these Program Terms have the meanings provided in Section 9 below.

Other Languages: We may offer you a version of these Program Terms in another language to facilitate your understanding of these Program Terms, but in case of disputes or controversies the English version will prevail.

1. The DailyPay Program Provides You with Information and Budgeting Tools at No Cost

DailyPay provides software to individuals that enables the individuals to access unpaid earnings. The DailyPay Program provides you with information and budgeting tools, which you can use for free. The information and tools the DailyPay Program provides can help you monitor the hours you have worked, analyze and predict your net pay, and obtain a better picture of how much money you have earned so you can budget.

2. You Can Also Use the DailyPay Program to Access Your Unpaid Earnings

In addition to the information and budgeting tools described in Section 1, you can use the DailyPay Program to access some or all of the money you have already earned (i.e., your Unpaid Earnings, as defined below).

Here is how this feature works:

From time to time, you may log into your DailyPay account and ask us to access some or all of your Unpaid Earnings. You must link at least one Bank Account to your DailyPay account and designate one Bank Account as your Primary Bank Account. You may also link a Debit Card or Visa+ payname to your DailyPay account.

Each time you ask us to access any Unpaid Earnings, you will be prompted to choose a Destination Account for your receipt of the Amount Provided. We may suggest a default Destination Account based on your prior usage of the DailyPay Program. We will also disclose to you how much of your Unpaid Earnings we are able to provide. We will also present you with a choice of at least two delivery options, the amounts of which we will disclose to you at the time of the transaction. The fee ranges for each type of transfer are also disclosed below. Certain fees may be waived in connection with use of another DailyPay product. We will not require you to pay any other charges or fees to access your Daily Earnings.

Type of Transfer

Fee Range

Instant Transfer

$0-$3.99

Next Business Day ACH Transfer

$0-$1.99

You will have an opportunity to accept or decline the transaction terms. When you accept the transaction terms, you give us all right, title, and interest to the related Daily Earnings, and we will send the Amount Provided to your selected Destination Account, so that you can use your money whenever, wherever, and however you wish.

We do not assume any liabilities or duties related to any Unpaid Earnings: any such liabilities and duties will remain solely with you. By giving us your right, title, and interest in and to your Daily Earnings, you agree that we can stand in your shoes and receive payment for the Daily Earnings from the Hiring Entity. Our right to receive your Daily Earnings is non-recourse and is not intended to create any debt obligation owed by you to us. This means that if the Hiring Entity pays us an amount that is less than the amount of the Daily Earnings—for example, if the Hiring Entity is unable to make payment because its business has slowed down or closed in the ordinary course of business—and if you have not breached these Program Terms, then you will owe us nothing. Under such circumstances, we will have no legal or contractual claim or remedy against you based on our inability to collect the full amount of the Daily Earnings, and we will not engage in debt collection activities against you, place the Daily Earnings as a debt or sell them to a third party, or report you to a consumer reporting agency.

We know that having the right to receive your Daily Earnings has associated risks, and we assume these risks based on the representations, warranties, and promises you make in these Program Terms. You agree that the provisions of these Program Terms are designed to give us a reasonable and fair opportunity to receive the benefit of our transaction with you.

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Before you can use the feature described in this Section 2, you will need to set it up with the Hiring Entity. We will not require you to submit a credit report or credit score or to undergo credit underwriting to use this feature. You will be designated a DailyPay Routing and Account Number from us for an account that we establish for your participation in the DailyPay Program. You agree to make direct deposit arrangements with the Hiring Entity using your DailyPay Routing and Account Number as the account of record in the Hiring Entity’s payment system. You agree to instruct the Hiring Entity to direct all of your net pay to that account, and you authorize us to convey such instructions to the Hiring Entity on your behalf. This means that when the Hiring Entity runs payroll or pays fees, all of your net pay or fees will be directly deposited in the account bearing the DailyPay Routing and Account Number. We will verify with the Hiring Entity that you work for the Hiring Entity and the amount of your Unpaid Earnings. For each pay period, we will keep any Daily Earnings, and you will receive the rest of your Unpaid Earnings in your Primary Bank Account. In some cases, we may disburse your Unpaid Earnings to a Debit Card or your Visa+ payname.

Please note that DailyPay Cycle Payment is not compatible with Debit Cards or Visa+ paynames. Payments related to DailyPay Cycle Payment will be delivered to the Primary Bank Account you designated for receipt of payments, even if payments related to the DailyPay Program are delivered to the other Destination Accounts.

You must notify us immediately if the information for any of your Destination Accounts changes. If you do not, your DailyPay account and your participation in the DailyPay Program, including your payments or Daily Earnings and Unpaid Earnings, could be adversely impacted. We are not liable for any of these adverse impacts. We also do not control when the bank providing any of your Destination Accounts posts incoming payments, so there may be delays which are beyond DailyPay’s control and which you may resolve with your bank. You may also change the Destination Accounts we have on file for you through the Services by changing your DailyPay account settings. If you have any difficulty changing your settings, you may email us a request for assistance at: [email protected]. We may use third-party service providers to interact with your Destination Accounts, including obtaining and exercising your authority to manage and initiate debit and credit transactions involving your Destination Accounts. You agree that such transactions are subject to the terms of the third-party service providers. You authorize us and these third-party service providers to interact with your Destination Accounts to the extent necessary to provide you the DailyPay Program.

We reserve the right, in our sole discretion, to delay, suspend, or terminate your access to your DailyPay account, your participation in the DailyPay Program, and payments if we believe there has been fraudulent or suspicious activity related to your DailyPay account, if you have been terminated as an employee or service provider by the Hiring Entity, if we learn that you are expected to receive a payment of Unpaid Earnings directly from the Hiring Entity or someone other than DailyPay, or if you violate or breach any of your agreements with us.

3. You Consent to the Hiring Entity Sharing Data with Us and Receiving Data from Us

The DailyPay Program relies upon information from the Hiring Entity about you. You consent to the Hiring Entity sharing data required for us to provide the DailyPay Program. This includes:

  • Your name;
  • Your employee identification number, if applicable;
  • Your contact information (including your email and your mobile phone number);
  • Your earnings and timecard information, if applicable;
  • Your gross and net pay;
  • Your bank account or debit card information (for purposes of facilitating payments); and
  • Any other related data shared by the Hiring Entity.

DailyPay only requests information from the Hiring Entity that is required to provide the DailyPay Program, and such information is not shared outside of DailyPay, other than with regulators, the Hiring Entity, and DailyPay’s service providers that are necessary to provide the DailyPay Program.

DailyPay cannot provide retroactive access to Unpaid Earnings that arose before you established your DailyPay account.

If your DailyPay account is closed, you authorize us to inform the Hiring Entity and to provide the Hiring Entity for payment purposes the Primary Bank Account and related information we have on file for you. You consent to your pay being sent to the Primary Bank Account we have on file for you after your DailyPay account is closed unless you specify otherwise.

You may also provide information or content directly to us through the DailyPay Program. You grant and will grant to DailyPay and its affiliated companies a nonexclusive, worldwide, royalty-free, fully paid up, transferable, sublicenseable, perpetual, irrevocable license to: (A) copy, display, upload, perform, distribute, store, modify, and otherwise use your User Content in connection with the operation of the DailyPay Program; and (B) use your User Content in aggregated and/or anonymized format in connection with (i) the promotion, advertising, or marketing of the DailyPay Program or (ii) other services we provide to our customers and business partners. You represent and warrant that you have the rights to upload, input, or submit the User Content to the DailyPay Program and grant the foregoing license. DailyPay is not obligated to pre-screen or review User Content, but DailyPay reserves the right to do so to ensure your compliance with these Program Terms. DailyPay will also have the right (but not the obligation) in its sole discretion to disable access to or delete any User Content that it considers in violation of these Program Terms or to be otherwise illegal. DailyPay may share User Content with the Hiring Entity, and any third-party service providers, as well as otherwise described in the Privacy Policy.

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4. You Authorize Electronic Payments to Your Bank Account

You authorize DailyPay to initiate ACH payments to your Bank Account. You agree that ACH transactions you authorize comply with law. These electronic payments will be, as applicable, in the amount of the Amount Provided and at the time disclosed to you when you choose your delivery method, or in the amount of the rest of your Unpaid Earnings at the time the Hiring Entity runs payroll. We may reverse erroneous transactions in accordance with National Automated Clearing House Association rules. We will provide the Services in accordance with any applicable provisions of the federal Electronic Fund Transfer Act, 15 U.S.C. §§ 1693 et. seq., and any applicable regulations thereunder.

The availability of funds in your Bank Account will depend on the funds availability policy of the financial institution holding your Bank Account, which may limit the availability of such funds, including through use of “cut-off times” by which items must be deposited to be processed on a given day.

If you change your Bank Account or add additional Bank Accounts, you authorize DailyPay to initiate ACH payments to such Bank Accounts on the same terms described in this Section 4. The authorizations in this Section 4 will remain in full force and effect until you close your DailyPay account, as provided in Section 2 of the Terms of Service.

5. Rules of the Road

You promise us that:

  • You will take all actions, including the execution of documents requested by us, to preserve and protect our right, title, and interest in and to any Daily Earnings;
  • You will not take any action or make any omission (including redirecting payments, or placing or allowing placement of a lien or security interest on any Daily Earnings) that has, individually or in the aggregate, an adverse effect on our ability to collect on or retain any Daily Earnings; and
  • You will not use the DailyPay Program to obtain more Unpaid Earnings than you have earned, including receiving payments on the Daily Earnings from both DailyPay and another person for the same work. If you receive a payment on the Daily Earnings from the Hiring Entity or someone other than DailyPay, you must notify us immediately and hold the amount in trust for our benefit.

6. You Make Certain Representations and Warranties to Us

You represent and warrant to us on a continuing basis that:

  • These Program Terms constitute a legal and valid contract that is binding on you and enforceable against you as written;
  • The execution, delivery, and performance of these Program Terms by you does not violate any law or the provisions of any agreement to which you are bound;
  • There are no claims, actions, suits, audits, inquiries, proceedings, or governmental investigations pending or threatened involving you or the transactions contemplated by these Program Terms that, if adversely determined, would be reasonably expected to have an adverse effect on our ability to collect on or retain any Daily Earnings; and
  • You have not used any name with us or with the Hiring Entity other than the name you used or verified to establish your DailyPay account.

And each time you ask us to access any of your Unpaid Earnings, you also represent and warrant to DailyPay that at the time of your request:

  • You hold all legal right, title, and interest to and in the Unpaid Earnings, free and clear of any liens, encumbrances, judgments, or garnishments; and you have not sold, pledged, assigned, or encumbered the Unpaid Earnings to any third party;
  • The Unpaid Earnings are presently and unconditionally owed and have not been modified, dismissed, settled, or paid; are not currently past due; and represent the amount owed by the Hiring Entity arising solely from your actual and timely provision to the Hiring Entity in the ordinary course of business of lawful services, which you have accurately recorded and described to the Hiring Entity;
  • The Unpaid Earnings are not subject to any Dispute, claim, offset, deduction, discount, defense, or counterclaim of any kind; and
  • There has been no error, misrepresentation, negligence, fraud, omission, or violation of law on the part of you with respect to the Unpaid Earnings or their underlying services.

7. You Are Responsible for All Disputes Between You and the Hiring Entity

The DailyPay Program relies upon information about you that the Hiring Entity provides to DailyPay. Sometimes the Hiring Entity might disagree with you about the amount of Unpaid Earnings you earned or the amount that it owes you. We do not resolve or otherwise become involved in Disputes between you and the Hiring Entity. Instead, resolving such Disputes is your sole responsibility. You must notify us of any Dispute immediately but in no event more than five days of becoming aware of it, and you must work directly with the Hiring Entity to resolve the Dispute. A Dispute is resolved when the Hiring Entity pays the full amount of the disputed Daily Earnings. You will provide DailyPay periodic updates, as requested by DailyPay, regarding the status of the Dispute.

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You must resolve any Dispute related to the Daily Earnings within 30 days of becoming aware of it. If you are unable to resolve a Dispute related to the Daily Earnings within 30 days of becoming aware of it, then you must immediately send us payment in the amount of the Amount Provided within three additional days.

8. We Will Work with You to Resolve Excessive or Duplicative Amounts

If the following error events occur, you may receive amounts from us in excess of or in duplication of your Daily Earnings or the Amount Provided:

  • We pay you an amount you did not request or more than the Amount Provided due to an operational error;
  • You directly receive any payment on the Daily Earnings from the Hiring Entity or someone other than DailyPay pursuant to Section 5, or if we learn that you are expected to receive such a payment from the Hiring Entity or someone other than DailyPay; or
  • You otherwise receive or retain an Amount Provided that was determined with respect to Daily Earnings in excess of those to which you were legally entitled to receive from the Hiring Entity, misdirect funds from DailyPay, or commit any other act (or omit any other act) that is a breach of the representations, warranties, or promises of Sections 5, 6, or 7 (including if you are unable to resolve a Dispute related to the Daily Earnings and did not send us payment).

If any of these error events occur, we may give you the option to resolve such amounts by (i) authorizing us to settle such amount against your next paycheck(s), (ii) authorizing us to initiate an ACH account debit from your Bank Account, or (iii) in another manner mutually agreed to by you and us. If none of these options are selected by you, we may default to settling such amount against your next paycheck. This paragraph is not an authorization to debit your Bank Account, and we will not debit your Bank Account without obtaining your prior written consent. If your Bank Account lacks adequate funds when we attempt to debit it after obtaining such prior written consent, then your financial institution might impose nonsufficient funds, overdraft, or other fees on you. We are not responsible for any fees imposed on you by your financial institution.

If any of these error events occur and are not resolved, or if we reasonably and in good faith believe that you have defrauded or intend to defraud us, we may delay, suspend, or terminate your access to your DailyPay account, your participation in the DailyPay Program, and payments, and we may pursue any other remedy permitted by law or equity, which will be cumulative.

9. Definitions Used in These Program Terms

The following terms used in these Program Terms have the following meanings:

  • “ACH” means the Automated Clearing House.
  • “Amount Provided” means the amount of the Daily Earnings, minus our transaction fee, if any. Our transaction fee, if any, is netted from the payments to you that we facilitate.
  • “Bank Account” means any valid bank account or paycard issued in your name by a bank in the United States that is capable of receiving third-party loads and that you elect to link to the DailyPay platform and for which you have provided DailyPay an account and routing number.
  • “Daily Earnings” means the Unpaid Earnings we make available to you before the Hiring Entity runs payroll.
  • “DailyPay,” “our,” “us,” and “we” mean DailyPay, Inc.
  • “DailyPay account” has the meaning set forth in the opening paragraphs of the DailyPay Terms of Service.
  • “DailyPay Program” has the meaning set forth in the opening paragraphs of the DailyPay Terms of Service.
  • “DailyPay Routing and Account Number” means an account and routing number (which account and routing number DailyPay may change from time to time) that DailyPay establishes for your participation in the DailyPay Program.
  • “Debit Card” means any valid debit card, prepaid debit card, or paycard issued in your name by a bank in the United States that is capable of being processed by third-party service providers for real-time disbursements that you elect to link to the DailyPay platform.
  • “Destination Account” means your Bank Account, Debit Card, or Visa+ payname that you linked to the DailyPay platform for the purpose of receiving transfers from the DailyPay platform.
  • “Dispute” means a situation in which the Hiring Entity questions, objects, denies, challenges, or contradicts the quality, quantity, or other aspect of any of your services that are related to the Unpaid Earnings, and is unwilling to pay or claims a right to recover any portion of the Unpaid Earnings.
  • “Hiring Entity” means the entity to which you provide services.
  • “Primary Bank Account” means your Bank Account that you instruct DailyPay to use when sending you your paychecks.
  • “Program Terms” means these DailyPay Program Terms.
  • “Services” has the meaning set forth at the top of the DailyPay Terms of Service.
  • “Unpaid Earnings” means the right to payment for pay owed to you by the Hiring Entity arising out of services you have provided to the Hiring Entity or its customers and any other related rights.
  • “User Content” means, in addition to information that is made available to DailyPay through your use of the DailyPay Program, information about you that you provide DailyPay, including information about your financial, personal, or professional activities.
  • “Visa+ payname” means a valid Visa+ payname provided to you by a digital wallet provider participating in the Visa+ service provided by Visa, Inc. that you elect to link to the DailyPay platform.

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