Hopefully your issue got resolved by now, but I wouldn’t place any money on that.
I’ve been a Verizon customer for over 30 years and I do believe there is something going on with these 5G towers or could it be the other carriers have access to Verizon Towers? All I know that for over a year now, I have had all those issues you spoke about. With all the countless hours that I have wasted with Tech Support I think I could be certified as a Verizon Tech Leve 2 expert. Technical support has blamed the phone (s) a number of times. The more expensive phone- and/or coverage they switch me to, the more more problems I have. I won’t even let tech support touch my phone anymore, because something else goes wrong and 1 associate will blame the other.
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I love the fact that that every phone call you make it’s prompted that the phone call will be recorded for training purposes. Notes? …..I’m convinced that they don’t even keep….I could go on and on. as I’m sure this is true for any of the Cell phone carriers…in fact, These so called Technical support Peeps…most likely answer phone calls from all carriers, hence – they are all bad.
I just tried the Verizon Chat….which after 45 minutes into , I was finally authenticated and still no answer to my question. During that time period 2 of my daughters had to text me “call me” because I’m not getting every call, and I’m sitting right there with my phone right next to me. This is not the first nor the last time this has happened, we have just learned to adjust.
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By trade, I’m a problem solver….. I work remotely so I need my phone for work and more importantly if one of my children is calling (Thank God no emergencies)
I’ll be making a post regarding cell boosters, vs extenders, do they work? Are they the same? I squirreled and saw your post, and had to reply.
Seriously, I hope your issues were resolved, this is so frustrating and to think that some of us spend almost $4,000 a year for poor service is very upsetting.
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Category: WHY
