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Fixing the Issue: iPhone Alarm Not Playing Music

It can be incredibly frustrating when your iPhone alarm fails to play your selected songs. I’ve personally experienced the frustration of missing important meetings due to this issue, and wasted valuable time trying ineffective fixes. To save you from similar headaches, I’ve compiled a list of solutions ranked by effectiveness. Follow these steps to get your custom alarm working properly, and wake up to your favorite tunes.

Troubleshooting Steps

Before diving into more complex solutions, try these troubleshooting steps:

  • Update your iOS version: Sometimes, both the Apple Music and Clock apps can malfunction on buggy iOS versions. To fix this, go to Settings > General > Software Update and make sure your iOS is up to date.

  • Restart your iPhone: Restarting your iPhone multiple times can often resolve the issue. After restarting, check if your preset alarms go off properly.

  • Create a new alarm: Setting multiple alarms with custom sounds can help identify which songs or playlists are causing the problem. Create a few new alarms with different custom sounds to narrow down the issue.

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1. Delete the Song From Your Playlist

If you’re experiencing problems with a specific song in your playlist, try deleting it and see if that resolves the issue.

2. Turn Off Lossless Audio

The Clock app may struggle to recognize custom sounds downloaded in specific audio quality settings. To fix this, toggle the Lossless Audio option off and on. Here’s how:

  1. Go to Settings > Music > Audio Quality.
    Audio Quality Section Under Audio of Music Settings on iPhone

  2. Toggle off (or on) the button for Lossless Audio and wait a few seconds before reactivating it.
    Toggle Button for Lossless Audio on Audio Quality

  3. Open Downloads and select your preferred audio quality (High Quality, Lossless, Hi-Res Lossless).
    Different Audio Quality Settings for Lossless Audio

  4. Try downloading your custom sound again and recreate your alarm.

3. Turn Off Then Turn on the Download in Dolby Atmos Function

If you have songs with spatial audio technology enabled, it might be causing compatibility issues with the Clock app. Follow these steps to turn off and on the Download in Dolby Atmos function:

  1. Open Settings > Music > Download in Dolby Atmos (under Downloads).
    Toggle Button for Download in Dolby Atmos Under Downloads

  2. Toggle off the button beside Download in Dolby Atmos and wait a few minutes.

  3. Try troubleshooting with the feature both enabled and disabled.

4. Create a New Apple Music Playlist

If removing the song from your current playlist didn’t work, you can try creating a new playlist altogether.

  1. Launch Apple Music > Library and tap New Playlist.
    Adding New Playlist to Apple Music on iPhone

  2. Add a title to your playlist, tap Add Music, and select your custom sound to add it to the new playlist.
    Selecting the Photo and Name of Your New Apple Music Playlist

  3. Check if your new playlist appears in the Clock app.

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5. Update Clock and Music App

Make sure you have the latest versions of the Clock and Music apps installed. Apple regularly releases updates to fix any recurring issues. Here’s how you can check for updates:

  1. Open the App Store, tap your Apple ID profile icon at the top-right corner of the screen, and scroll down to the Updates section. Any available updates will be displayed.
    Apple ID Profile Icon on the App Store

  2. Alternatively, you can search for updates manually by using the app’s search function.
    Clock and Apple Music on App Store

What if my iPhone alarm goes off with no sound?

If your iPhone alarm goes off but you don’t hear any sound, there are a couple of things you can check:

  • Open Settings > Sounds & Haptics and ensure that the volume slider for Ringtone and Alerts is turned up.
  • Make sure you haven’t accidentally set your custom alarm’s sound to None.
  • Note that your preset alarm sound should still play even if your iPhone is on Silent mode or Do Not Disturb.

Hopefully, after trying these fixes, your custom alarms will work flawlessly. If you’re still experiencing issues with your iPhone alarm not playing custom songs or default ringtones, it’s recommended to continue troubleshooting the Clock app.

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